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MissionImprove health and well-being in partnership with our members, patients and community.VisionHealth as it could be, affordability as it must be, through relationships built on trust.ValuesExcellenceWe strive for the best results and always look for ways to improve.CompassionWe care and show empathy and respect for each person.PartnershipWe are strongest when we work together and with those we serve.IntegrityWe are open and honest and we keep our commitments.
535 Hospital Rd, New Richmond, WI, 54017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Extremely disappointed with the care my mom received in the ER yesterday. Questions were not answered, concerns were not addressed properly, poor bedside manors (with exception of the doctor and X Ray tech), judgement was passed, and directions were not properly given as there is major construction causing confusing and added stress. In addition, the nurse deliberately RAISED HER VOICE at myself and my mom (her patient). �
Business response:
We're very sorry to hear about your recent experience Jaylea. Please send us a private message with your phone number if you are willing to speak with us, and help us learn more to improve.
Was in the ER yesterday for severe chest pains. The staff was wonderful! Always making sure I was comfortable and asking if I needed anything while I was waiting for test results. Unfortunately, the nurse had a hard time getting an iv in, and she kept apologizing, which was nice. It wasn't really her fault, though, since my veins wouldn't cooperate (as usual. They like to move around wherever they feel like moving to.) I am amazed at how thorough they were with getting the correct diagnosis-bloodwork, ct scan, and ultrasound... read more
My young son was involved in dirt bike accident at the Cedar Lake Arena on Saturday. We stopped in your ED before making the four hour drive home. From the minute we stepped foot in the ED, we were greeted with friendly, professional health care providers. My son was upset and uncomfortable, and they were able to put him at ease. Dr Salam was amazing. Very knowledgeable, personable and great with children. I knew he had our sons best interest in mind. Jessica and Lacey were wonderful nurses, and kept us informed as to what w... read more
From the "E" ward to my checking out, I had the best of all departments! Your staff treated me like a priority! Please give your staff a well deserved "Thank You " from me!
I saw Dr. Melby, who did my surgery, and absolutely outstanding care from him and his nurse Michelle! They definitely went above and beyond my expectations! The lab tech was just as kind and considerate on helping me out!
Westfields Hospital has a 3.4 star rating with 253 reviews.
Westfields Hospital is closed now. It will open at 9:00 a.m.
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