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Western State Design
- Appliances & Repair
- Hayward, CA
About this business
Location details
Showroom & Will Call, 2331 Tripaldi Way, Hayward, CA, 94545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My overall experience with Western State Design has been great. As a maintenance manager in the laundry facility I am always in need of spare parts for equipment. Parts representative Janet Gonzalez is always available when I need assistance. Her responses are prompt, she rapidly puts orders through, and is always updating with tracking and delivery statuses of orders. Her customer service is impeccable. Thanks for all you do.
Janet does not get the right parts shipped out on time and takes a week or two to get the right part nor does not pick up the phone! Older lady and other gentleman are spot on never miss, parts shipped out on the same day amazing service from them they need to get paid for there amazing work, Thank You Guys 🙌🙌
Didn't fix anything. Made things worse. But sure 'nuff made sure they charged me. Technician is a really nice guy. Not his fault. They just sent a person that had little experience. He was on the phone getting instructions. because he wasn't familiar with the machine. Which added time and they charge per hour. I'm pretty sure they are good at installing new stuff but don't get your equipment fixed by them.
Take three call, two different persons. No answer to my quote & information, service worst than any other equipment supplier I deal with,
My wife and I opened our first laundromat in March 2020. Not the most awesome time to start a new business to say the least, but James Cline at WSD was there with us every step of the way and continues to play an active and engaged role in our business. It was clear from the start that James wasn’t just a sales guy. He was genuinely interested in seeing our business model come to fruition and succeed. He patiently went through tons of iterations of store layout and design with us, even on elements that had nothing to do with... read more
Frequently asked questions about Western State Design
How is Western State Design rated?
Western State Design has a 3.7 star rating with 10 reviews.
When is Western State Design open?
Western State Design is closed now. It will open on Monday at 8:00 a.m.
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