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Western State Design

3.6

About this business

Western State Design (WSD) is a leading American distributor of commercial, industrial, and coin operated laundry equipment, replacement parts, and related services. WSD represents top American laundry equipment manufacturers such as Dexter, Milnor, Chicago Dryer, and more. We serve thousands of customers in the healthcare, hospitality, commercial linen, correctional, government, and other industries. We have also worked with thousands of laundromat owners and investors helping them build, equip, and successfully launch thei... read more

Location details

Showroom & Will Call, 2331 Tripaldi Way, Hayward, CA, 94545, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.69 reviews
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Money Singh's profile image
Money Singh 
on Google
4 months ago

Janet does not get the right parts shipped out on time and takes a week or two to get the right part nor does not pick up the phone! Older lady and other gentleman are spot on never miss, parts shipped out on the same day amazing service from them they need to get paid for there amazing work, Thank You Guys 🙌🙌 

Al Rincon's profile image
Al Rincon 
on Google
3 years ago

Didn't fix anything. Made things worse. But sure 'nuff made sure they charged me. Technician is a really nice guy. Not his fault. They just sent a person that had little experience. He was on the phone getting instructions. because he wasn't familiar with the machine. Which added time and they charge per hour. I'm pretty sure they are good at installing new stuff but don't get your equipment fixed by them. 

Simon Liu's profile image
Simon Liu 
on Google
4 years ago

Take three call, two different persons. No answer to my quote & information, service worst than any other equipment supplier I deal with, 

Robert Williams's profile image
Robert Williams 
on Google
4 years ago

My wife and I opened our first laundromat in March 2020. Not the most awesome time to start a new business to say the least, but James Cline at WSD was there with us every step of the way and continues to play an active and engaged role in our business. It was clear from the start that James wasn’t just a sales guy. He was genuinely interested in seeing our business model come to fruition and succeed. He patiently went through tons of iterations of store layout and design with us, even on elements that had nothing to do with... read more

Jordan Blackmer's profile image
Jordan Blackmer 
on Google
5 years ago

Purchased all new Dexter Equipment from George Morgan. He walked me through the entire process of opening a new Laundromat from start to finish. Now that my store has been opened the Service Manager Dave and his service techs Eric and Patrick have been a huge help getting me up to speed with all the new machines. Definitely recommend! 

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Frequently asked questions about Western State Design

How is Western State Design rated?

Western State Design has a 3.6 star rating with 9 reviews. 

When is Western State Design open?

Western State Design is closed now. It will open at 8:00 a.m. 

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