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Western Dental

2.8

About this business

Western Dental in Fresno, CA is committed to serving high quality oral health care and orthodontics to our community. Our dentist office offers exams, braces, root canals, dental implants and more. 

Location details

4195 E. Shields Ave., Fresno, KY, 93726, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:30 p.m.
SunClosed
2.825 reviews
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David Palomares's profile image
David Palomares 
8 years ago

I really don't write reviews but man they suck worst customer service high prices an the waiting is the worst I rather go somewhere else 

Dwayne Harralson's profile image
Dwayne Harralson 
8 years ago

Business response:

Hello Dwayne, Thank you for taking the time to leave us a 5-star rating! We are pleased to see you were satisfied with your recent visit. While we don't know the specifics of your visit, we want you to know that we will put all our "heart" into your next as well! Sincerely, Patient Care Team 

Danny Amaral's profile image
Danny Amaral 
8 years ago

Western Dental is a tad bit delayed ,,however ,they will get the job done to your satisfaction. 

Angelique Fredrickson's profile image
Angelique Fredrickson 
8 years ago

Was a bit of a wait As expected. Can't rush dental work. Staff was very friendly. My 4 year old daughters words she couldn't wait to go back. 

Business response:

Hello Angelique We greatly appreciate the great comments! We’ll pass your kind words onto the office manager and the team, it will be sure to make them smile! …See More 

Sheri Edmonds's profile image
Sheri Edmonds 
9 years ago

Worst experience of my life... Waited 5 hrs I even had an appointment ! These ppl suck ! 

Business response:

Hello Sheri, Thank you reaching out to us and bringing this to our attention. Please allow us to apologize for unusually long wait times. We have passed your feedback along to the location’s manager and our Operations Dept. If you would like to address this further privately, please call us at (855)779-7678 or, if you prefer, email us at SMRT@westerndental.com. Thank you again, Patient Care Team 

Jenny C.'s profile image
9 years ago

This place has a very rude receptionist I hate it.I go to this office every 6 weeks for my daughters braces and this last week I asked the receptionist to check my daughter in and she just pointed at the check in screen that is very annoying because I hate how that screen works. Then she checks in the person behind me. After 15 mins I so have time to run to Wal-Mart she said, if they call her name and you don't answer we'll check her out. So irritated this was ridicuolus. So I asked the last that made my contract and she sai... read more

Eedap Rol's profile image
Eedap Rol 
10 years ago

Never ever going back there again!!! Had the worst experienced ever! My son is only 2 years old and the orthodontist literally constrained my son's jaw causing his head to fall into the gap of the arm's rest chair! He got scratched right across his right cheek and a red marked in the back of his neck from the pressure the orthodontist put on him!!! Never will ever recommend this place! 

Business response:

Sorry to hear you had a bad experience, Padee. If it's something we can help with, please email smrt@westerndental.com-Stella 

Stephanie Wilson's profile image
Stephanie Wilson 
10 years ago

Horrible Horrible service! Day 2 of dealing with these people. Jacobs been waiting in a room for an hour and they haven't started anything. 

Business response:

Sorry for the late response, just saw your post. Please contact us at (855) 779-7678 and we’ll do our best to help you right away. – Stella 

Sherree Patton's profile image
Sherree Patton 
10 years ago

NO STARS for me arrived at 9:30 appt at 9:45 here it is almost noon and I'm still sitting here waiting waiting waiting underneath the air-conditioner which by the way my feet are now frozen and blue! Then they walk a man to a chair and they're all in like flies on shit with in minute of setting him!!! what's the point of having a morning appointment if they're gonna make you wait till fucking noon anyway needless to say I didn't get my teeth cleaned and I'll be finding a new dentist #walkedthefuckout! 

Business response:

Sorry to hear about this. Can you email us at SMRT@westerndental.com or call (855) 779-7876? I’m available to help. – Stella 

Frequently asked questions about Western Dental

How is Western Dental rated?

Western Dental has a 2.8 star rating with 25 reviews. 

When is Western Dental open?

Western Dental is open now. It will close at 7:00 p.m.  

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