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Western Dental
- Orthodontists
- Stockton, CA
About this business
Location details
7860 West Ln, Suite B, Stockton, CA, 95210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Mi hijo tiene mas de 2 años con su tratamiento para corregir la encia, el dr. que lo atendia se cambio de clinica y nadio mando una notificacion ni dijeron nada, y con esta nueva dra. mi hijo tiene que empesar su proseso de nuevo, mal cervicio con las resepcionistas, pesima atencion y con esto de la pandemia no avisaron cuando cerraron ni cuando abrieron de nuevo la clinica, perdimos 6 meses de tratamiento y ahora ni siquiera te informal el proseso de lo que estan hasiendo, y li peor es que te dan una hora y te tienen espera... read more
Business response:
We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time.
RecommendedVery friendly people and clean
RecommendedThe manager Janet is amazing! She explained to me in great detail what my options were financially and was able to help me with care credit and a payment plan. Dr. Choi was also amazing! He explained everything he was doing and made me feel at ease. The whole dental staff was amazing and I am extremely grateful to them and will continue to return for all of my dental needs.
Business response:
This is great news! We're so happy to know that you had a good experience.
By allowing parents to go in the room with their children, pandemic or not.
Business response:
We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously, and we would like to ensure that your experience is better next time.
RecommendedThey’re always so helpful and nice. I’m always seen on time. Very professional and courteous staff🙂
Business response:
Hello Yvette, thanks for the positive feedback! We're always happy to hear from our patients.
I have the worst experience with the receptionist here for the past year she’s so horrible! Always in a bad mood rude to all patients. The assistants and dentist are good and I like having my ortho appointments with them but every time Veronica is the receptionist I wish I was else where. Not to say that due to covid I understand they would like us to wait in our car I got there at 3:10 and my appointment was at 3:30 and Veronica gave me a questionnaire and asked me to write my phone number at too and that she would call me ... read more
Extremely poor customer service, poor quality of work, unclean, stereotypes patients. Long story short I made appointment showed up on time, received no treatment then incomplete treatment to ended up with a gum infection and pain. I knew something was wrong when all the other patients were complaining in the waiting room. Its doesn't pay to give this company the benefit of the doubt. Save your teeth and yourself a headache, don't go to western dental.
Muy bruscos . No amables .. mucha la espera. Te deja. Sola sin decir nada se ban y tú sentada en la silla ps no nada recomendable
the customer service is unacceptable. I have had to wait for 3+ hours after my appointed time to see someone and still I don’t have a resolution for my problem.
Frequently asked questions about Western Dental
How is Western Dental rated?
Western Dental has a 3.9 star rating with 771 reviews.
When is Western Dental open?
Western Dental is closed now. It will open tomorrow at 9:00 a.m.
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