This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Westcoast Tree Care Inc
- Tree Services
- Salmon Creek, WA
About this business
This company offers tree care, pruning, stump removal, and tree removal services.
Location details
800 NE Tenney Rd, Salmon Creek, WA, 98685, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We live in a forested area and needed tall fir trees to be windsailed and smaller maples cut down. Blake and his team arrived on time and their work ethic is commendable. Communication before and during the job was excellent and we were very impressed.
Business response:
****, Thank you for taking the time to send a nice positive message! We greatly appreciate it! Thank you for your business ?? Jim, Blake and the entire Westcoast Tree Care Team.
Received this via email 1/21/2020: "I prefer to make site visits with both parties present. This often helps from things getting lost in translation and multiple site visits. I can make something work on Wednesday after school. 3ish." Arborist came on Tuesday, after confirmation for Wednesday. Received the following email on Tuesday: "I was close to your property this morning (Tuesday) so I stopped to preview your trees. I met your husband. After showing him some extremely obvious and hazardous issues with your Oak trees. I ... read more
Business response:
The email I sent is true and accurate. We often will preview a potential project in order to save time. Such is the case here. The potential customer was returning home at 3pm. It’s light until roughly 4:45. Not giving much time to view the multiple large Oak trees with adequate light. When I entered the property. I went directly to the door to identify myself. The individual the answered (husband) came out and walked around with me for a few minutes. I quickly decided this was not an individual we would want to work for. Th... read more
Got a mailer from WCT in the mail. Called, left a message. Guy called me back and was all pissed off because I didn't leave my city info. Left my address and zip code on my voice mail message. Very rude, and hung up on me. THIS COMPANY DOES NOT DESERVE A BBB APPROVAL!
Business response:
We promptly return all calls. As you can see by this persons language... she was the one that was nasty on the phone. Left incomplete information and was sarcastic and rude when asked the city she lived in. We have the right to refuse services to anyone. Seemed appropriate to simply end the call. Thank you
My elderly mother had West Coast Tree Care come and work on several fir and cedar trees last September. Originally my mother was raving about how kind and sincere she was with his proposal. Then once they were done and my mother had questions about his work was complete and why he did the things he did, the representative from the company became very abusive towards her leaving her very upset over the entire transaction. From reviewing the charges with other companies, she may have been overcharged for the work.
Business response:
I would have no idea as to whom this potential client is. No name given. Odd that someone would complain 9 months after the project was completed.
Mr. M, and West Coast Tree Care are to be commended on an incredible job and value for our sensitive tree removal issues. I am not often impressed and am a stickler for professionalism, efficiency, promptness and cleanliness - Mr. M. and his crew delivered on all fronts. We had a number of trees that needed removal and to complicate the matter they were hanging toward a sensitive NGPE (Natural Growth Protection Area). Mr. M. adeptly walked out project and took time to patiently understand the request along with the sensitive... read more
Business response:
Thank you for doing business with WCT! I will pass the positive comments to my crew. Jim
I have been a customer of West Coast Tree Care since 1998. I live on an acre that is heavily wooded located in an urban setting next to a grade school. Before I hired this company, I dreaded the winter winds because I knew I’d be spending a lot of time in the yard dealing with downed limbs. I tried some individual “lumberjacks” who hacked limbs indiscriminately as well as some companies who claimed to be arborists and whose work wasn’t much better than that of the “lumberjacks.” When I was contacted by West Coast Tree Care, ... read more
Business response:
****, It’s been a fast 20years! Thank you for all the business you’ve done with WestCoast Tree Care. Appreciate the positive review. Jim
This company mailed us a flier and it offers "For the next two weeks only, you can have one of our Arborists survey your property's tall trees-FREE! (a 500$ value.)" . After filling out their online form with our request, I received an email repeat of the same question that was submitted online, in which I responded. After a couple of emailed correspondence with me attempting to make an appointment and a voicemail left by Jim M***** with a tone that clearly represented his lack of interest in following through, he emailed me... read more
Business response:
We have the right to refuse services.
Dear Jim, This is just a short note to say how pleased we are with the work your crew provided at our home yesterday. As you know this is repeat business for us since 2003! The West Coast Tree Care crew members were the most professional and well equipped team we have ever had on our property. They quietly went about the preventive tree care work we agreed to with great team work. To our dismay, the team identified 30-40 feet of rot in the upper portions of one of our beloved cedar trees. They took pictures of the rot; descr... read more
Frequently asked questions about Westcoast Tree Care Inc
How is Westcoast Tree Care Inc rated?
Westcoast Tree Care Inc has a 3.8 star rating with 33 reviews.
When is Westcoast Tree Care Inc open?
Westcoast Tree Care Inc is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com