West Winds Apartments

Jennifer B 

on BBB

2 years ago

If I could, give them a 0.XXXXXXX, I would. In 6 yrs I have not had my carpet cleaned after requesting it every year. There are holes in the foundation under my carpet I have reported for 3 years and no one wants to do anything about it. Still they raise rent XXX-XXX every year. Now due to a change made after I signed my lease, they say they will not be giving me the rate they stated would be on my portal to pay, but a *** increase will be made on top of the already *** increase. 

Ann M 

on BBB

2 years ago

This company is horrible. They do not answer their phone, they don't return voicemails. They don't answer emails. When you walk in, they are chatting and having a great time. It took me 6 months to get a working dishwasher. And it actually broke after a week. I am missing drawers that I have been asking to be replaced for months. there is dog feces EVERYWHERE, they don't clean up. They don't enforce the rules. My neighbors are constantly fighting, throwing trash on the ground, we've complained over and over and nothing has c... read more

Jessica F 

on BBB

2 years ago

$1,400 a month for peeling vinyl floors, appliances that all leave, chipping for my countertops one pool that is a mosquito breeding ground cesspool for the last at least 5 years, each Management group is worse than the last. Work orders take months and months and months to get done, if you're that lucky. Hot tub has also been out of commission for years. How can they still advertise this as luxury living? 

Taylor A 

on BBB

3 years ago

If I could give less than 1 star I would. Your office managers Carla ****** and Lisa ****** for your apartments in Dayton, OH are complete imbeciles. They have no care about anyone. I have mold growing on my air vent, placed a service request 6/20/22. When July came around and they charged me late fee for rent I brought it up considering I SHOULD put my rent into ESCROW and breaking my lease. It wasn't until THAT POINT, 3 WEEKS LATER, that they looked into my service request. I sleep by that vent and have been sick on/off si... read more

Linda C 

on BBB

3 years ago

Extremely unprofessional, and very rude. Harbor management group are a total scam. Their property ***** ******" shows a complete lack of concern for their residents needs. SAVE YOUR MONEY these are pest infested apartments. 

Kelly C 

on BBB

3 years ago

This management company really doesn't care about its tenants. They allow them to break the lease in multiple ways and would rather have animosity amongst their tenants over petty things like having a parking spot in front of your house, well you can't because they allow people to run mechanics businesses out of the parking g lot and won't enforce the lease that states you can only have a certain number of cars making it to where loyal tenants can't even park in front of their unit. They will not come for matainence issues a... read more

Rachelle B 

on BBB

3 years ago

The property manager Staci ******* well as the Leasing Specialist Samantha ********* are bullies as well as racist. AC has been out for several weeks and still refuse to fix problem. Have been harassed and threatened not to call into the office regarding this matter any longer. Was hung up on talked to in a condescending manner. Professionalism does not exist within this organization. Whole corporation from top to bottom is filled with evil hatred and pure disregard to human life. 

Yvonne R 

on BBB

3 years ago

I have lived at ********** West **** in Mint Hill for 5 years. Three years on second floor. When I first rented it was with a different owner. Since this time it has changed hands two more times. Management here is awful!!! I should have moved this year, but did not have enough time to fine something I could afford. Covid and the terrible government we have in Washington has almost killed all of us. I asked to transfer from 2nd floor to 1st floor apt that became available. The Manager, June ******* is the worst manager ever.... read more

Monica E 

on BBB

3 years ago

The property management all the way to corporate office is horrible!! I have emailed and called several times in the past two months and still no one has followed up. I've had so many issues since I moved in of Aug 2021 and nothing has been resolved. DO NOT move into any of their properties, management has no concern for their residents.