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West University Gardens
- Apartments
- Bryan, TX
About this business
Welcome home with West University Gardens, located in Bryan Tx, only minutes away from the heart of downtown Bryan, Texas A&M and Blinn College. West University Gardens is in the perfect location with dining, shopping, and entertainment just a quick drive away. Come home to spacious floorplans and unbeatable amenities!! Unfortunately, we do NOT accept section 8 housing vouchers.
Location details
999 W Villa Maria Rd, Bryan, TX, 77801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Garbage - won't let me choose zero stars New management is horrible. Rude and use bully tactics - have lived here for 2 years and was short on rent ONE time and had a lien placed on my belongings. That was AFTER I had made a verbal payment arrangement with Clay, the manager, which he just decided to arbitrarily renege upon. ***BAD Management and UNSAFE LOCATION*** Very dirty also with dog poop everywhere and very poor landscaping.
Business response:
We are so sorry you were unhappy with the new management at the time. We have made many improvements to our complex including new landscapers and enforcing the pet poop pick up policy. Also, Clay is no longer an employee with us, we have brought on a new leasing agent.
A big mistake Moving here was a big mistake. I've had to deal with a leaky bathroom ceiling, toilets that run when they aren't supposed to (a sign of internal leaks), an A/C that barely works, a microwave older than I am, weird bugs, a flooded apartment because of an upstairs leak, a dishwasher that constantly backs up into my sink...the list goes on. There is nothing good about this place. Maintenance will respond to requests but will never fix anything correctly. Maintenance staff is argumentative, rude, and beyond incompe... read more
Business response:
We are so sorry for all the maintenance problems, we have since let go of the maintenance staff from when your review was made. We have hired a new maintenance staff who has gone into every unit replacing the valves to prevent future leaks and flooding. He also does a great job of taking care of maintenance request in a timely manner. I am sorry that you had to deal with the last maintenance staff, he was let go for his quality of work.
0 stars Get ready to deal with the worst staff! My AC broke and they made the biggest fit saying it wasn't a big deal when it was summer in Texas!!! RUDE RUDE RUDE manager. She acted like she freaking had to dish out the money for repairs. Maintenance man is ridiculous. He NEVER fixed anything and just made simple repairs. DO NOT LIVE HERE! Save yourself the headache!
Business response:
I'm so sorry for the lack of professionalism from the previous property manager and previous maintenance man. We have since hired a new property manager, who has been on staff for a year and has made great improvements to the property for our tenants. We've also hired new maintenance staff, who has also been on staff for a year and does a tremendously better job than the last maintenance staff. Once again, I'm sorry that you were not treated better.
Worst Apartments In Town, Bar None! Do not live here unless you like supporting shady business owners and a rude & disrespectful staff. I hate doing online reviews, but this is the worst business I have ever dealt with in my life so I feel compelled to. I moved in & had a roach infested apartment. I woke up several nights with a roach (or 2) crawling on my bed. When I would go away for a weekend, I could come home to 5-6 dead roaches in my apartment. They were dead because I placed a commercial pesticide to do my own pest co... read more
Business response:
I'm so sorry for the lack of professionalism from the previous property manager and previous maintenance man. We have since hired a new property manager, who has been on staff for a year and has made great improvements to the property for our tenants. We've also hired new maintenance staff, who has also been on staff for a year and does a tremendously better job than the last maintenance staff. We've also switched pest control companies because the last company did not get rid of any of our pest problems. Once again, I'm sor... read more
Constant Problems and Lies I have lived here for about a month so far and have dealt with the office multiple times getting different answers and broken promises. I was promised upon leasing many things and none were there the day I moved in. I have put in maintenance requests and for 3 weeks nothing has been done. I have bad water damage, stapled together doors, and extremely old appliances. I am not happy. I wish I could give no stars.
Business response:
I'm so sorry for the lack of professionalism from the previous property manager and previous maintenance man. We have since hired a new property manager, who has been on staff for a year and has made great improvements to the property for our tenants. We've also hired new maintenance staff, who has also been on staff for a year and does a tremendously better job than the last maintenance staff. Once again, I'm sorry that you were not treated better.
Texas Aggie Rentals I love my apartment it came with free washer and dryer new appliances and greatly renovated! The only thing I don't like it parking and that we are upstairs other than that it's a great place to live!
Business response:
We have updated our parking. All tenants are required to have a parking tag on their vehicles or are subject to be towed. All guest are required to park in guest parking or are subject to be towed. Enforcing towing has cut down on unwanted guest parking here.
Frequently asked questions about West University Gardens
How is West University Gardens rated?
West University Gardens has a 3.9 star rating with 142 reviews.
When is West University Gardens open?
West University Gardens is closed now. It will open at 9:00 a.m.
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