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West Herr Nissan of Orchard Park
- Car Dealers
- Orchard Park, NY
About this business
Location details
3580 Southwestern Blvd, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff at Balisse Nissan was incredibly helpful. Wendy was attentive and kind and worked so hard to be sure I was happy. This dealership was a two hour drive for me, but Wendy and the staff made it worth it.
It seems like the advertised price was not the actual price. The listing said doc fees were included and they tried to add them on again ($899) with a $600 "lemon fee" on a used car. When I mentioned these things they said the cash price would be $1500 higher than the advertised price. Buyer beware.
Business response:
Hi, whenever we learn that someone had anything less than the very best car buying or service experience ever here at Mike Rezi Nissan Atlanta we want to know why and more importantly, what we can do to make it up to you. That’s why we invite you to contact our Owner Loyalty Manager, Ashley at (678) 781-7129 so we can address your concerns and rectify the situation to ensure that you get exactly what you want. Thank you!
As other reviews stated, price is not as listed. They will say that YOU didnt understand the terms as listed but they arent listed sooo. Its kind of icky
Great follow up with no pressure
Business response:
Thank you so much for your kind words! Our team always strives to provide excellent service without any added pressure. We appreciate your feedback and look forward to assisting you with all your future needs.
Started to work a deal and then did not get back to me on the deal.
Business response:
Charles, I’m sorry to hear about this. It’s disappointing to hear that communication was not thoroughly followed through, and we clearly fell short. If there’s still anything unresolved or you'd be open to a conversation, don't hesitate to reach out to me directly. - Eric Olson, General Manager, 480-655-4018
The follow up was good, however have not heard about financing when I submitted my application
Very prompt response. No pressure conversation.
Made appointment and car was waiting for me to test drive. Nice not to have to wait around for salesperson to find keys and car!
Business response:
Happy to hear you had a good experience, thanks for your nice review.
Great dealership! Put in a form online asking about a vehicle. I was immediately contacted by Tyson. Set up an appointment to go see the vehicle. Was a little arriving there but he held the vehicle for me and I got exactly what I wanted. Drove off with a 2017 Nissan Rogue SV!
Frequently asked questions about West Herr Nissan of Orchard Park
How is West Herr Nissan of Orchard Park rated?
West Herr Nissan of Orchard Park has a 4.8 star rating with 3,610 reviews.
When is West Herr Nissan of Orchard Park open?
West Herr Nissan of Orchard Park is closed now. It will open at 9:00 a.m.
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