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3580 Southwestern Blvd, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
excellent
Unfortunately, the vehicle listed sold before I could see it or test drive it. However, West Herr had newer, 2013 model available and made the deal work. They went the extra mile seeking the best financing package for us (we have poor credit) and the payments more than met our needs. Courteous and very helpful staff. I would recommend West Herr to anyone.
They were really nice & called instantly!!
They were really nice & called instantly!!
Made an appointment and said I was planning to drive from over 2 hours away. Didn't tell me til AFTER I got there and test drove that price was non-negotiable.
I wa contacted in less than 12 hours from the time I posted my interest in a listed vehicle. My questions were answered and good photos were made available for my inspection. The West Herr staff made sure that the correct staff member was contacted to answer any questions that still remained after my first conversation.
They responded quickly and appeared friendly and available for any questions and followed up with e-mails quickly. Did not have and person to person interaction ...but they gave the indication they would be flexible a bit with pricing as well.
Sales person was very good. Bought used frontier. brian Bartlett was very helpful
Called to see car and when got there, they had sent it to another site. Let me rest drive a more expensive vehicle that was in terrible shape. Overall customer service was terrible.
Business response:
Gregory - we're sorry to hear about your experience. I've forwarded your comments to management. If you'd like to share anything further, you can reach our General Manager, Mike Garrigan, at mgarrigan@westherr.com or 716-662-3565.
West Herr Nissan of Orchard Park has a 4.8 star rating with 3,610 reviews.
West Herr Nissan of Orchard Park is closed now. It will open tomorrow at 9:00 a.m.
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