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West Herr Nissan of Orchard Park
- Car Dealers
- Orchard Park, NY
About this business
Location details
3580 Southwestern Blvd, Orchard Park, NY, 14127, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The sales representative was very helpful. That's why we purchased a car.
This was a great overall experience. I decided not to trade in my 2015 Leaf, since the trade in was valued at only $500, but yesterday I just transferred that title over to a needy family with lots of kids whose van was needing constant repairs. Darrin was very easy to communicate with, and a much better experience than I had at another Nissan dealer in Stone Mtn that wanted to play "guessing game" with me for the pricing. Their loss! I love my new S+, and am amazed how little power it consumes for in-town driving. Thanks fo... read more
"I started my experience here expecting the price we originally discussed, but things changed quickly once we got to the paperwork. They added several 'extras' to the final price that I didn’t ask for and wasn't told about upfront. It’s disappointing to see a dealer move the goalposts at the last minute. Make sure you double-check every line item before you sign anything here
Business response:
Thank you for bringing this to our attention. We apologize for any miscommunication regarding additional fees. We strive to provide transparency and will ensure better communication in the future. Please reach out to us directly so we can address this issue and make it right.
Overall it was a great experience the staff was very nice and helpful and pleasant I would definitely recommend them if you’re looking for a new or used vehicle. They are a awesome staff.
Ran my credit and ghosted. No communication whatsoever. Now I have inquiries for nothing!!
Business response:
Hi there, we apologize for any inconvenience this may have caused. We strive to provide excellent customer service and will look into this matter immediately. Please contact us so we can assist you further. Thank you.
Von my sales manager and Eric my finance manager did an outstanding job. Von couldn't have been more accommodating and Eric made sure I got the car even when my credit had taken a mojor his from buying a house. The showroom was very clean and arranged so customers weren't stacked on top of each other. Kudos all arount!
A good dealership
Excellent customer service
Very satisfied with ,all aspects of deale process, vehicle was just slightly out of reach for my budget. Would recomend this dealership.
Frequently asked questions about West Herr Nissan of Orchard Park
How is West Herr Nissan of Orchard Park rated?
West Herr Nissan of Orchard Park has a 4.8 star rating with 3,610 reviews.
When is West Herr Nissan of Orchard Park open?
West Herr Nissan of Orchard Park is closed now. It will open at 9:00 a.m.
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