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West Gate Terrace

2.2

About this business

Location details

801 Gate Ln, Ofc, Knoxville, TN, 37909, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.251 reviews
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Imagedmemories's profile image
Imagedmemories 
2 months ago

The apartment quality was average, but had nice large rooms which isn't as common. Pet acceptance was a key factor in my choice at the time. Aside from that, management was terrible and illegally entered apartments as part of normal process. Literally thought they were entitled simply because they owned the properties. I went as far as to call the property company once just to be met with the same arrogant attitude. I'd be floored if they haven't been sued out of existence yet. 

Samantha Floro's profile image
Samantha Floro 
5 months ago

Renters beware. Take more than 15-20 minutes to do your initial walk-through, so you can include in it ALL of the stains or things wrong with the apartment. Make sure you schedule to go on the walk through with them when your lease is up or else you’re gonna regret it. They say they’re “pet friendly” but if I were you, I wouldn’t own an animal at all or else when they want to replace an old carpet they’re gonna suggest that there’s a heavy pet smell throughout. When you try and dispute the charges, they’ll tell you to call t... read more

Raymond Edwards's profile image
Raymond Edwards 
8 months ago
David Williams's profile image
David Williams 
10 months ago

Good experience with the people working here but problems with the maintenance. I do not want to be a complainer but nothing else has worked. Our toilets leak and have rotted the sub floor. Now they rock, are not actually attached to the floor and have been shimmed with paint stir sticks. I did inform them of this multiple times. We just end up with more shims. Nothing like falling off your toilet because you sneezed and shifted your weight. Same problem under the dishwasher in the kitchen. It now leans almost 2 inches to th... read more

Kenly Escobar's profile image
Kenly Escobar 
a year ago

On September 09-24 I applied for these 2 bedroom apartments and the agent Kaylon Smith received our application that day, the application was made by two adult women responsible for a 10 year old child, we are currently working with permits and one of the requirements is that she take references from each other's jobs, unfortunately the company my cousin works for EXEDY America Corporation announced its dissolution and my cousin will not be working there anymore until October, the advantage is that she is authorized to work ... read more

Frequently asked questions about West Gate Terrace

How is West Gate Terrace rated?

West Gate Terrace has a 2.2 star rating with 51 reviews. 

When is West Gate Terrace open?

West Gate Terrace is open now. It will close at 5:00 p.m. 

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