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51 S Main St, Ste 160, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Hi,. We make premium natural black stone mini fidget & gift sets for desk calm + home rituals.
West elm is one of my favorite home stores. High quality items and great staff.
It's a small showroom but I'm glad to have one in Salt Lake. And the Trolley Square location is perfect. The customer service was excellent!
I will preface this review by saying I have bought things from West Elm that are good quality and that I love to this day. However, the West Elm website does not allow product reviews, which I consider to be quite shady and worthy of this one star review. Additionally, they are deceptive about availability of products. I placed an order based on an estimated delivery date of less than a week out, only to be left without anything more than an order confirmation for almost two months.
My mom and I went in last weekend and customer service was great, but I think that’s because she spent $600. I went in to have a $10 candle shipped to her that we couldn’t find online and the girl I spoke to initially was totally rude and acted so inconvenienced by my needing help. The girl who actually ordered for us was better, but I was shocked by their attitudes. We will not be back.
west elm has a 3 star rating with 200 reviews.
west elm is closed now. It will open at 10:00 a.m.
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