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west elm
- Doors & Windows
- Salt Lake City, UT
About this business
Location details
51 S Main St, Ste 160, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
West elm is one of my favorite home stores. High quality items and great staff.
It's a small showroom but I'm glad to have one in Salt Lake. And the Trolley Square location is perfect. The customer service was excellent!
I will preface this review by saying I have bought things from West Elm that are good quality and that I love to this day. However, the West Elm website does not allow product reviews, which I consider to be quite shady and worthy of this one star review. Additionally, they are deceptive about availability of products. I placed an order based on an estimated delivery date of less than a week out, only to be left without anything more than an order confirmation for almost two months.
My mom and I went in last weekend and customer service was great, but I think that’s because she spent $600. I went in to have a $10 candle shipped to her that we couldn’t find online and the girl I spoke to initially was totally rude and acted so inconvenienced by my needing help. The girl who actually ordered for us was better, but I was shocked by their attitudes. We will not be back.
My entryway way table was delivered today by Luis and Jeferson they are the nicest guys and so professional. They’ve come here twice and have been great.Thank you!
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3 star rating with 199 reviews.
When is west elm open?
west elm is closed now. It will open at 10:00 a.m.
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