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west elm
- Doors & Windows
- Salt Lake City, UT
About this business
west elm lets you express your personal style at home. From mid-century furniture to organic bedding, shop high-quality and original designs for every room in your home.
Location details
51 S Main St, Ste 160, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Walked into the new West Elm at Trolley Square and instantly felt like I was trespassing in a Pinterest influencer’s wet dream. A $1,700 chair winked at me seductively while a throw pillow whispered, “You can’t afford me, peasant!” I tripped over a geometrically confusing coffee table and landed in a pile of faux fur that smelled like expensive caviar. One lamp was so artsy, that I accidentally apologized for being in its presence.. Even the fake plants had more confidence than me, standing proud in $327 vases, like they own... read more
New store just opened in trolled square. The furniture for this season and this price point just is not it. Night stands are pushing 600+ dollars and the drawers don’t open and shut cleanly. Their 2000 dollar buffet, same story. I’m not sure what demographic west elm is going for but these prices are pushing premium and the quality is giving flat pack. Further the colorways for 2025 are absolutely flaccid. In the entire store I think I witnessed a color sample of rust orange and a dusty green. Can the design industry stop co... read more
Waited 4 months for a bed. Never arrived. Horrible service after purchase
Ordered 2 shelves & tv media console September 2024 (6months ago!) & the media console was damaged. They STILL have not sent a replacement & every time I call to inquire about the new shipment, I am treated with rudeness & told THEY will contact ME when ready. So here we wait endlessly while the tv sets on the floor. The shelves are good quality however. Customer service & time of receiving items are poor.
Regrettably my first mistake was not observing reviews for this location. Went in store, to order a few custom furniture pieces. The sales associates couldn’t care less. She dismissed me. Pointed to the fabric wall and said “we don’t have the fabric you’re looking for”( online & catalog available choice) So one would assume, the store would have the fabric sample as well. “ The company hasn’t sent the new ones”. Didn’t offer to help. Didn’t offer to find an alternative fabric or contact customer service to have a swatch sent... read more
Frequently asked questions about west elm
How is west elm rated?
west elm has a 3 star rating with 194 reviews.
When is west elm open?
west elm is closed now. It will open tomorrow at 10:00 a.m.
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