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West Creek Village Apartments
- Apartments
- Elkton, MD
About this business
Location details
1600 W Creek Village Dr, Elkton, MD, 21921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great Looking Facility My husband and I came to tour an apartment and learn about the community. Alivia N. gave us a tour of one of the 2 bedroom 2 bath apartments. The tour was great our guide was very professional and informative. I loved the pool on the property and overall the neighborhood looked nice. Ample parking and it looks well maintained and clean.
Business response:
It is amazing to hear that your tour with Alivia left such a lasting impression on you and your husband! We appreciate your interest in our community and please reach out if there is anything we can do for you moving forward. We hope to see you again soon!
Review I toured this wonderful property on a Saturday and fell in love! Alivia was very helpful with all my requests and questions. The application was super simple and quick.
Business response:
Thank you for sharing your positive experience and kind words about your tour! It’s great to hear that Alivia was able to assist you and that the application process went smoothly. Please reach out if there is anything we can assist with moving forward!
Wonderful safe place to live with office & maintenance staff that deserves 5 Stars My husband & I have lived here since 2017. All of the West Creek Team are very friendly, & work very diligently to correct any issues 24/7! Honestly! Our H20 heater broke at 2a.m. On a Sunday morning. We called the emergency number, maintenance number, within an hour Dave arrived with a smile on his face. By 6 a.m. a new H20 heater was in place. Recently the seem in our wall to wall carpet was fraying. Thank you to Junior head of maintenance &... read more
Business response:
We’re happy to hear that Dave was able to assist you with your water heater issue! We appreciate you taking the time to share your experience and are glad we could help!
Amazing Experience I am looking to move to this area. I called and asked about setting up a tour. Alivia was more than willing to assist me. I came in the next day for a tour and she was so informative with loads full of knowledge. I have never had such a great experience touring an apartment in my life. This tour alone with her upbeat positive attitude was enough to make me want to apply, let alone the experience she gave me on the tour was beyond amazing. This property meets all of my needs and I am so excited get the proc... read more
Business response:
It is amazing to hear that your tour with Alivia left such a lasting impression on you! We appreciate your interest in our community and please reach out if there is anything we can do for you moving forward. We hope to see you again soon!
Process was rude and tedious I applied to this place planning to move from my current apartment to here. Not only was the application approval process long and tedious (around 2 weeks and a half to even get my application processed). But the property manager was telling me that I had to break my lease and pay the breaking fees for my current apartment before I even get an approval from them. This was basically putting my living space in jeopardy but also my money because what if they somehow denied me and they made me break ... read more
Business response:
Thank you for your interest in our community. We’re disappointed by your feedback and want to clarify our application policies. We think it would be best if we further discussed this matter privately. We ask that you please reach out to us directly to properly address your concerns. Thank you and we hope to speak with you soon.
Would not recommend They never come out and fix any issues with the apartment. They use the same excuse everytime. An emergency came up and no one could make It out… when the request was put in over a month ago. The apartment is full of silver fish. The apartments will have you hot, the a/c picks and chooses when It works. They don’t come out and fix It.
let down Terrible communication, misleading information, and awful customer service. I’m sure the units are great but I would not recommend working with this management office. Before applying, I called 2x to make sure they had a unit available that fit my budget, and they gave me the availability date which was exactly what I was asking and applying for. I got the lease contract and they assigned me a unit above my budget and told me they never had an available unit at the cost they originally said. I was gaslit and laughed... read more
Business response:
Hi there. Thank you for taking the time to voice your concerns. We are glad that we were able to communicate directly with you on this and please reach out if you have any questions or concerns moving forward.
Don't waste your time I never ever write reviews but this just was necessary. Was really eager about this apartment complex, but after scheduling an appointment for a tour I get a call from a lady in the leasing office saying, "don't waste your time coming here we have an apartment available during that time you were looking to move in, but someone else is PROBABLY going to get it." Absolutely disgusting and unprofessional. What kind of complex tells you "Don't waste your time"? If you are even thinking of applying or tourin... read more
Business response:
We sincerely apologize for any inconvenience caused during your interaction with our team. We strive to provide exceptional customer service and it appears we fell short in this instance. Please reach out to us directly so we can hear more about your experience so we can properly address this. Thank you and we hope to hear from you promptly.
If I can give them 0 star I would! Never ever think to live in this community, property manager is unprofessional and do nothing to solve the issues instead they will ignore you. How come you become a property manager if you do nothing to make this community peace and quiet, neighbors are so disrespectful and you won’t have a peaceful life here, call and file a complaint many times but instead of solving the issue it’s getting more and more worst, management only care about money not for people live here. And sure you would ... read more
Frequently asked questions about West Creek Village Apartments
How is West Creek Village Apartments rated?
West Creek Village Apartments has a 2.9 star rating with 132 reviews.
When is West Creek Village Apartments open?
West Creek Village Apartments is closed now. It will open tomorrow at 10:00 a.m.
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