West County Honda

Jennifer O 

on BBB

4 years ago

After paying $100 to have my van diagnosed, *********** department agent told me what would fix the problem $1,000 so I had it fixed. Two days later the same problem occurred and wasnt fixed. I brought it back in and was told that wasnt the problem and that I needed to spend $3,800 to fix the real problem. 

Paul R 

on BBB

5 years ago

Called and made an appointment to test drive a used Honda CRV with West County Honda. It was priced at $6947. While making the appointment, I made it clear I was coming out to buy the vehicle if the test drive went well. When I arrived at the store and inquired about the CRV I had an appointment to drive the sales associate begin backtracking about the price on the website. I had taken a picture of the advertised vehicle on the website with my cell phone and showed her the vehicle and price. After going to check on it, she r... read more

George Orton 

on BBB

5 years ago

We had a very bad experience doing business with West County Honda this past March. Because West County Honda said there were in need of low mileage used cars, they said we could turn in our two 2020 leased Hondas for two new 2021s (of the same make and model) for approximately the same monthly lease cost. Although we had already made our March payments for the 2020 Hondas, we were asked to make additional March payments for the two 2021 Hondas, with the understanding we would be given a full refund by Honda for our 2020 Hon... read more