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West Coast Life Insurance Co

2.3

About this business

Location details

2801 US-280, Birmingham, AL, 35223, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 7:00 p.m.
Wed08:00 a.m. to 7:00 p.m.
Thu08:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 7:00 p.m.
Sat08:00 a.m. to 6:00 p.m.
SunClosed
2.319 reviews
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Highlighted review
Holli Mills's profile image
Holli Mills 
4 months ago

We paid our premiums every month for 14 years of our 20 year term. Suddenly they returned our check and cancelled us. No reason given. Not able to reach them via phone. 

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Mel Cha's profile image
Mel Cha 
10 months ago

FRAUD company DON'T USE THIS COMPANY AND TAKE WHAT THE REVIEWS ARE TELLING YOU ----DON'T MAKE THIS YOUR INSURANCE COMPANY. STAY AWAY FROM THIS BUSINESS. I have had this company since I was 16 years old and now 45 years of age and finding out today (may 2025) the company send a letter saying the borrowed amount around $400 I owe since "I ask for a loan in 2017 & 2020" have not been paid. I have only ask what the borrowing amount was in 2020 but never went through with the process of any loan for these years. Never ask about ... read more

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Elizabeth Darmo's profile image
Elizabeth Darmo 
a year ago

Unautorized withdrawal! If I could give a zero I would. This company just took over $600 from my checking account! I had a term life insurance policy since my kids were small to end this year. It was about $30 per month. I did not and will not renew, I don't need it. I am so angry that they withdrew money from my account without permission. Doing some research I found: "Under the insurance laws of all states in this country, an insurance carrier cannot automatically renew a customer's insurance policy at an increased rate wi... read more

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Misty Katzfey's profile image
Misty Katzfey 
a year ago

If I could give them a zero I would. Their automated system is HORRIBLE, their chat system non functioning. I got to a live person who was equally not helpful. We've been a customer for over a decade. I'll be switching. Pay someone to answer your phone if you can't pay for a decent phone system. 

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Amber L's profile image
Amber L 
2 years ago

I’ve had a whole life insurance policy since 1980. Very easy to get a hold of a representative when I called. Documents simple and straight forward to fill out. Able to scan and email documents back to the insurance company, only downfall was that it takes 7-10 days for the reply documents to be mailed back. I am also able to login to my online account. 

Frequently asked questions about West Coast Life Insurance Co

How is West Coast Life Insurance Co rated?

West Coast Life Insurance Co has a 2.3 star rating with 19 reviews. 

When is West Coast Life Insurance Co open?

West Coast Life Insurance Co is closed now. It will open tomorrow at 8:00 a.m. 

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