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West Allis Heating & Air Conditioning, Inc.

4.8

About this business

West Allis Heating and Air Conditioning was founded in 1959 by Floyd and Lois Brink. Today, Lois and Floyd’s grandson Dan Eaton has taken the reins, and the company has realized its third generation of family operation and ownership.hrough three generations and decades of great service, our message is still simple. We provide old-fashioned value with the highest quality service, products, sales and support—all at competitive and fair prices to you.We are excited that we have provided great service to the Greater ... read more

Location details

1827 S 76th St, West Allis, WI, 53214, United States

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4.81,463 reviews
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Lee B's profile image
Lee B 
2 weeks ago

The technician came to my house to do an annual service. He told me that my inducer was bad, my heat exchanger was leaking carbon monoxide, my humidifier was broken. There was no paperwork given to me to verify those items, only pictures on the internet and a bill for $2700. They wanted my credit card number and sent me emails asking twice for it.He told me he had no idea when he could get me a heat exchanger, leaving me thinking I was in danger.I didn't like the smell of it so I called Gross Heating for a second opinion. Th... read more

Jim S's profile image
Jim S 
a month ago

This company is horrible lately! Wired our furnace wrong and our april air unit incorrectly. They blew out our april air unit twice and trying to get someone to call you back to get a service call is terrible! Still waiting 2 weeks for a manager to return a phone call!Had this company for years, but they have fallen apart in the last year. Would NOT recommend them at all! 

Kelly P's profile image
Kelly P 
3 months ago

West Allis Heating and Cooling provided exceptional service when installed our Gemstone Lights. The team was prompt, courteous and gave us a good tutorial on the lighting system. Highly recommend. 

Barbara P's profile image
Barbara P 
11 months ago

So far their HVAC and plumbing services are top notch. Had furnace and air installed 2 years ago, The team who installed were professional, friendly, considerate and very knowledgeable, Left the area as clean as when they came! Rocco came out for the first year check. He was thorough in answering all my questions and very friendly. Even my cat liked him! Today I had a sump pump with backup system installed with their plumber Caleb. He was helpful from the day he came out to asses what was needed, and again today when he inst... read more

Candy A's profile image
Candy A 
a year ago

Rocco **is the service person to ask for. He just did a service job for me. I found him to be extremly knowledgeable, friendly and, most important to me is that he also took his time explaining my heating unit and making sure that I understood his recommendations for my maximum comfort. The company is speedy, reliable and very, very helpful. Am so pleased! 

Barbara G.'s profile image
Barbara G. 
2 years ago

I responded to a mailer to have furnaces cleaned for $130.00. I have two boilers. So I was charged $260.00 The serviceman was here less than a half hour. I told him the last company was here for over an hour for 1 boiler. He said no that that's all it took. West Allis Heating said I signed off for his time at !2:30 to 1:50. The trouble is who reads every line on the invoice. I only looked at the charges. When I called them, they said I signed so I have no recourse. 

Business response:

On the service invoice our service technicians time in and time out is very clearly marked. Upon further review these times also correspond with our dispatched times on our office dispatch board. Unfortunately for this customer we have no choice but to assume ************** was there for the time indicated. Incidentally, the service was performed in October so if there was concern why would there be a 3 month lapse from when the service was performed to this complaint? If there was a problem or questionable service performed... read more

Sue H's profile image
Sue H 
2 years ago

Joe was very knowledgeable and helpful. He explained things so that I can understand. I've been using West Allis Heating Service for many years and know I can count on them. The service agreement is a real bonus. I have no worries about my furnace or air conditioning. Thank you 

Teresa S's profile image
Teresa S 
2 years ago

Noah is always polite and efficiant. He explained what he performed during maintenence, asking if I had any further questions or concerns. Thank you all.<br /> <br /> <br /> 

Greg N.'s profile image
Greg N. 
2 years ago

We recently started using West Allis Heating and A/C . We're really satisfied with the level of customer service and competence / knowledge of every one of the technicians that we've had over to provide service . I would recommend them to anyone looking for a quality heating and A/C company .<br /> <br /> <br /> 

Frequently asked questions about West Allis Heating & Air Conditioning, Inc.

How is West Allis Heating & Air Conditioning, Inc. rated?

West Allis Heating & Air Conditioning, Inc. has a 4.8 star rating with 1,463 reviews. 

When is West Allis Heating & Air Conditioning, Inc. open?

West Allis Heating & Air Conditioning, Inc. is open now. It is open 24/7. 

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