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Wesley Medical Center Physician
- Healthcare
- Wichita, AL
About this business
Wesley Healthcare has provided exceptional healthcare to thousands of families in Wichita
Location details
550 N. Hillside St, Main Entrance, Wichita, AL, 67214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was airlifted to Wesley medical center from western kansas for a brain mass had tohave brain surgery spent 9 days in the hospital 3 before surgery and 4 after excellent care in icu and on 10thfloor in 4th tower. Thw did excellent wih pain cntrl and keepig mynausea undercontrol.
They did an amazing job when my daughter was born at 27 weeks. She is now two and doing amazing!
I will never be back this hospital sucks I had my daughter born here and yeah she was a still born but still u didn't have to be rough with her learn to take better care of ppl before u touch them I just had a friend get home from there today and they did a very terrible job of taking care of her be damn if I ever go back
Business response:
Hi Dallas, We are so very sorry for your loss, and for the way things were handled with her and you. In order to better serve our patients in the future, we would like to hear more about your experience and how we can improve. You can call Wesley’s Patient Action Line at 316-962-7377, where you can speak with a Wesley leader at any time to share your experience. Or you can direct message us your phone number and we will have someone reach out to you directly. Thank you
Had to take my grandmother here twice in the last year. One time the nurse ripped the tape off of her (they were monitoring her heart and o2 levels), without even apologizing. When I delivered my daughter, there was only one nurse the whole time that treated me with respect and tried to help (during the epidural they poked 3 holes in my spinal fluid, thus causing severe headaches). She only worked one shift, my sheets never got cleaned and there was blood on them the whole time, had to have my mom help me to shower and go to... read more
Business response:
Thank you for sharing your recent experiences at Wesley. We always strive to provide our patients with exceptional service and are always looking for ways to improve. We would love the opportunity to discuss your recent visit with us. Can you send us a direct message with your phone number or email address so somebody from the hospital can reach out to you to discuss your visit?
Although the service received was the same as other hospitals, it is a royal pain to get them to reimburse you for overpayment. Took 2 hours on the telephone with their patient accounts department to review claim and determine that refund was due. Had to pay at date of service, but they DRAG their feet to pay you back even when they've been aware for at least a month that they owed the refund.
They have always treated my dad (83) with the upmost respect and best care any body could ask for! Thank you Staff of Wesley!
Business response:
Cindy, we are happy that we have been able to be there for your dad and you.
I was transferred to Wesley last night from Susan B Allen as a direct admit. I would like to thank RN Valerie and RN Dan for taking such good care of me! A huge thank you also to Dr. Hague and her resident Doctor that saw me last night and this morning. You did a fantastic job in making me comfortable and helping me through my situation. The work you do is nothing short of miraculous and appreciated!! ❤️
Business response:
Thank you for your comment. It is so nice to receive positive feedback from our patients on their experiences at Wesley. We strive every day to provide a positive environment for our patients, their families and their visitors while they are with us. This is reflected in our new Mission, Vision and Values statement of: Above all else, we are committed to the care and the improvement of human life. We wish you continued good health and please let us know if we can be of assistance in the future.
Night and day difference between the birth care center and the labor and delivery floor of the hospital. The birth care center is on top of everything. Very sanitary, very polite, all around good care. The hospital highlights... Wife in pain asks for pain meds. She's told she has to wait 30 more minutes, that's fine. 30 minutes later she's told she actually has to wait 2 more hours. FOUR hours later she gets medicine after having to ask AGAIN! My favorite part of this awful stay so far is when the nurse empties her urine int... read more
Worst hospital ever, the only reason I gave them a one is I can't give a lower score. I only go there when insurance makes me. No communication between departments, they want cash deposits before preforming any treatments that are not emergencies, and only tell you what they are doing or how you are doing when you get angry to demand information.
Business response:
Thank you for your recent post to the Wesley Healthcare Facebook page. We are sorry for your experience and would like to have the opportunity to speak with you about it. Can you DM us an email address or a phone number so we can reach out to you to discuss?
Frequently asked questions about Wesley Medical Center Physician
How is Wesley Medical Center Physician rated?
Wesley Medical Center Physician has a 4 star rating with 484 reviews.
When is Wesley Medical Center Physician open?
Wesley Medical Center Physician is closed now. It will open at 9:00 a.m.
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