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Wells Fargo Home Mortgage
- Mortgage Lenders
- Springfield, IL
About this business
Buying, refinancing - whatever you need. You can count on the nation's leading residential lender to be right there with you, guiding you through the process. Whether you're just starting to explore your options or you're ready to make a move, talk to us. We'll give you the information you need and help you understand your home loan options. Please call to make an appointment. Equal Housing Lender.
Location details
4800 Wabash Ave, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A horrible, horrible experience. No customer service at all. A lot of lip service though
They have my mortgage now, probably for the past 10 years. I have been late with a payment even after my husband died in 2013 but I miss wrong a payment by 10 cents and I have received 5 phone calls in 2 days telling me I'm late and now have a penalty. I'm looking on Monday for a bank to take over this loan. I'm done with them. No compassion at all. I told them of my husbands passing then recently of a surgery that left me out of work for 4 months and all I got was miss a payment, lose the house.
Worse job ever! Left because I refuse to lie to people and screw them over. Now they are being sued for it. Guess you shouldn't screw people hu?
Very disappointed with the service I get. They screwed up on my loan payment several times, would not take care of the financial issues I had because of their negligence, always an escrow shortage so I'm always scared what my payment will change to. Unhappy all around.
Our loan just got sold to Wells Fargo. 1 hour after a phone call saying we were all set up--- NOTHING they said was correct. Couldn't get enrolled online, called customer service and the woman was completely unhelpful. I'm a veteran and have had 8 homes and plenty of loans and have NEVER experienced such gaps in onboarding. #WellsFargoSucks
Frequently asked questions about Wells Fargo Home Mortgage
How is Wells Fargo Home Mortgage rated?
Wells Fargo Home Mortgage has a 2 star rating with 35 reviews.
When is Wells Fargo Home Mortgage open?
Wells Fargo Home Mortgage is closed now. It will open tomorrow at 9:00 a.m.
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