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Wells Fargo Home Mortgage
- Mortgage Lenders
- Springfield, IL
About this business
Buying, refinancing - whatever you need. You can count on the nation's leading residential lender to be right there with you, guiding you through the process. Whether you're just starting to explore your options or you're ready to make a move, talk to us. We'll give you the information you need and help you understand your home loan options. Please call to make an appointment. Equal Housing Lender.
Location details
4800 Wabash Ave, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Has anybody else gotten cheated on the HomeBuyers Priority TimeLine program?
I experienced the WORST customer service today with Shanice McKissick in the Home Mortgage department. She was assigned to me as a case worker to explain a problem, but she was rude and disrespectful. Her attitude is a reflection of the recent news about Wells Fargo and it's such disappointment for a company that should be striving to save its clients.
No one at Wells Fargo can seem to explain to me why my homeowners premium was paid, not once, but twice, throwing my escrow into negative numbers. The kicker is, it wasn't even due yet! I did everything your customer service reps told me to do in order to switch companies, and y'all managed to screw it all up. One CS rep laughed at me today and said I'd just have to wait to get a check in the mail. I'm glad screwing around with my hard earned money is so comical for you! No one in the Executive Escalation Department can answ... read more
Horrible customer service from the 1800 number to online support as well as the mortgage dept. all they told me was to go to the branch and they could fix my problems. Went to the branch, they called the 1 800 number. Pulling all accounts and moving to a company that cares about their customers.
They are all minimum wage idiots reading a computer screen. U will never talk to the same person twice about your mortgage. This is the most crooked organized crime bank on the face of the earth. Get your loan elsewhere. As this is an evil bank.
I am highly disappointed with Wells Fargo ! I am trying to complete a short sale and has been nothing but a Nightmare!! They only communicate with the seller or to my realtor when they need to communicate !! They fail to attach forms in emails which make it very difficult to conduct business !! I highly encourage any one looking for a mortgage to look at a different lender !!
I AM A VICTIM OF YOUR GLITCH WHEN AM I GOING TO GET MY HOME BACK
Frequently asked questions about Wells Fargo Home Mortgage
How is Wells Fargo Home Mortgage rated?
Wells Fargo Home Mortgage has a 2 star rating with 35 reviews.
When is Wells Fargo Home Mortgage open?
Wells Fargo Home Mortgage is closed now. It will open tomorrow at 9:00 a.m.
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