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Wells Fargo Home Mortgage
- Mortgage Lenders
- Springfield, IL
About this business
Location details
4800 Wabash Ave, Springfield, IL, 62711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You'll never reach real person. I'm on hold for over an hour! While I was on hold I sent a message online hoping someone will pick up my call but that didn't happen. Their customer service is worse than ATT/Comcast...LOL
No one at Wells Fargo can seem to explain to me why my homeowners premium was paid, not once, but twice, throwing my escrow into negative numbers. The kicker is, it wasn't even due yet! I did everything your customer service reps told me to do in order to switch companies, and y'all managed to screw it all up. One CS rep laughed at me today and said I'd just have to wait to get a check in the mail. I'm glad screwing around with my hard earned money is so comical for you! No one in the Executive Escalation Department can answ... read more
They are all minimum wage idiots reading a computer screen. U will never talk to the same person twice about your mortgage. This is the most crooked organized crime bank on the face of the earth. Get your loan elsewhere. As this is an evil bank.
I am highly disappointed with Wells Fargo ! I am trying to complete a short sale and has been nothing but a Nightmare!! They only communicate with the seller or to my realtor when they need to communicate !! They fail to attach forms in emails which make it very difficult to conduct business !! I highly encourage any one looking for a mortgage to look at a different lender !!
Worse job ever! Left because I refuse to lie to people and screw them over. Now they are being sued for it. Guess you shouldn't screw people hu?
Our loan just got sold to Wells Fargo. 1 hour after a phone call saying we were all set up--- NOTHING they said was correct. Couldn't get enrolled online, called customer service and the woman was completely unhelpful. I'm a veteran and have had 8 homes and plenty of loans and have NEVER experienced such gaps in onboarding. #WellsFargoSucks
Frequently asked questions about Wells Fargo Home Mortgage
How is Wells Fargo Home Mortgage rated?
Wells Fargo Home Mortgage has a 2 star rating with 35 reviews.
When is Wells Fargo Home Mortgage open?
Wells Fargo Home Mortgage is closed now. It will open at 9:00 a.m.
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