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Weathermatic
- Irrigation
- Garland, TX
About this business
Location details
3301 W Kingsley Rd, Garland, TX, 75041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have submitted many questions to Weathermatic and I always get an answer back very quickly. The answers are very well written and cover the material in question very well.
Matt and his support team have been very responsive to our timer programming questions. Our Association appreciates the rapid turnaround support they are able to provide. We hope that our boots on the ground feedback will assist Weathermatic programmers continue to improve their web functionality.
Could not reach support by phone or email. Weathermatics phone message system does not work. The irrigation controller will not turn on automatically.
WeatherMatic’s customer support is amazing! I put in a request online, after hours, about an obsolete sprinkler head, and got a Reply with 3-options the next morning at 7:57am! “Matt S.” replied with a resolution promptly. The Turbo 3 rotors in my yard have worked so well for years, but were damaged by a snowplow this last winter. These units have been trouble-free since there installation many, many years ago. Given this track record, I have evidence of a quality built product from an American company that works. ... read more
I've got some older Weathermatic sprinkler valves that are failing. They could easily be 20 - 25 years old. I submitted a request to Weathermatic's Tech Support to see if they could identify them and if a repair kit was available. I included a picture of my valves. I received a response less than a half hour later with info on the model # of my valves and where I could get a repair kit. I'm just a homeowner - not a big irrigation contractor with big orders, so it was great that they help little guys like me out, and so quic... read more
The help that Austin gave me was so good and very helpful.
Contacted Weathermatic Tech support and within 30 minutes had my problem resolved and they sent me a quick guide to reset my controller. I had spent over an hour trying to find some local assistance and when contacting the company, problem was resolved quickly
I reached out to the WeatherMatic support center regarding an issue wrt the watering schedule: it was not appearing on the display. My inquiry was promptly acknowledged and addressed with precision. The matter was resolved within 24 hours. I commend the team for their efficiency and professionalism—please continue the excellent work.
Excellent support.
Frequently asked questions about Weathermatic
How is Weathermatic rated?
Weathermatic has a 3.9 star rating with 70 reviews.
When is Weathermatic open?
Weathermatic is closed now. It will open tomorrow at 9:00 a.m.
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