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Wayne Subaru

4.7

About this business

Wayne Subaru has been family owned and operated since November 1, 1977! 

Location details

600 Route 23 North, Pompton Plains, NJ, 07444, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.7989 reviews
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Frank Joseph's profile image
Frank Joseph 
recommend  Recommended
5 years ago

Easy to do business with, very helpful and friendly service. Their Used Car Manager is exceptional.. 

Business response:

Hi Frank, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! 

John Ferris's profile image
John Ferris 
6 years ago

Inconsistency and lack of follow through. Constant disappointment, lack of communication about what’s going on or not going on 

Business response:

John, we are sorry for the initial confusion surrounding your vehicle purchase. We have reached out several times, including Bob Lesko our dealer principle, to make sure that in the follow up we were able to make things right for you. Hopefully there are no current issues that we are not aware of; however, if you have any remaining or future concerns with your car, please contact Bob Lesko directly at 973-835-4700. Thank you for being a Wayne Subaru customer. 

Thomas Summers's profile image
Thomas Summers 
recommend  Recommended
6 years ago

I just took delivery on a 2019 Crosstrek, It's my 13th Subaru since 1985. (I had 2 Subaru's for 20 of those years). Nick has been a terrific salesman for many of these cars. A fine dealership in a great new showroom. :-) 

Business response:

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

Patrick Malfettano's profile image
Patrick Malfettano 
recommend  Recommended
6 years ago

Great friendly crew. Showroom was spotless. But most of all, I got the exact vehicle I wanted for a fair price. Thanks Wayne Subaru! 

Business response:

Congratulations on your new vehicle! We're happy to hear we were able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Wayne Subaru 

Tom Mongelli's profile image
Tom Mongelli 
recommend  Recommended
6 years ago

I’ve been buying cars for many years and I have to say I’ve never had a more pleasant experience at a car dealership as the one I recently had at Wayne Subaru. I’m not one to write reviews, but I have give credit where it’s do. This dealership can actually change your mind about car dealerships! It starts at the top. It is a long time family business, and they care about their customers!! 

Business response:

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care! 

Nic Cole's profile image
Nic Cole 
recommend  Recommended
6 years ago

5 Stars ⭐️ ⭐️⭐️⭐️⭐️ just bought my 1st Forrester from Wayne Subaru, they are a great dealership that’s friendly, courteous and helpful with great service. 

Business response:

Congratulations on your new Forester! We're happy to hear Wayne was really able to provide you such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Wayne Subaru 

Aggie NoMoniker's profile image
Aggie NoMoniker 
6 years ago

"You're like family"...first words out of their mouths. I'm always hesitant when I see or hear that. Sometimes, family is the first one to screw you over. I expected it and they did. The sales staff is abysmal - they sit you down, get your info, seem to search their computer...why? You quote me your best price and it's the sticker price. Seriously? You're not doing me any favors, it's my money. I was ready to purchase that car, that day. I had a sizable cash deposit. You lost a sale. The salesmen there are either sleazy or j... read more

Business response:

Unfortunately, we have experienced fictious reviews about our dealership, and we believe this one to be that type of review. Please look at our other reviews and you will see that we do not conduct our business in the manner described here as that would be counter-productive. We are a family owned and operated business for over 40 years, and we do strive to treat our customers as family in the best sense of the word. We have checked our records and have not found any information that would lead us to believe that this is any... read more

Cathy Swezey's profile image
Cathy Swezey 
recommend  Recommended
6 years ago

Wonderful service always on our Impreza. Can’t wait for our Ascent to come in! 

Business response:

We appreciate your positive review about your recent experience with us, Cathy! Thank you so much again for your feedback! We hope you have a great day! 

Kathleen Castelein Dillon's profile image
Kathleen Castelein Dillon 
recommend  Recommended
6 years ago

just drove home my ne forester. had a great no hassle, experience. wonderful dealership. 

Business response:

Kathleen, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care! 

Frequently asked questions about Wayne Subaru

How is Wayne Subaru rated?

Wayne Subaru has a 4.7 star rating with 989 reviews. 

When is Wayne Subaru open?

Wayne Subaru is open now. It will close at 8:00 p.m.  

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