Watson Chevrolet, INC.

Alfredo V 

on BBB

10 months ago

Parts department will pickup the phone and wont answer it all you do is just hear people talking in the background even after saying hello multiple times. You call again and this time they just hang up on you. You call the sales department to get to the parts department and tell you that you have to call the parts department directly. I ask for the General Manager of Watson Chevrolet and am told they do not have one so I ask for a regional director and tell me he has been fired so they do not have one as well as mentioned by... read more

Corey T 

on BBB

a year ago

On 22 November 2023 I purchased a vehicle (**** Camaro SS) from this dealership (sales rep. ***** The paperwork for this vehicle was incorrectly done and the vin for the vehicle I purchased was swapped with another vehicle. On 08 December 2023 I noticed this mistake and attempted to contact the dealership and was told by ******** at the front desk that I would be contacted about the issue. On 16 December 2023 I went into the dealership since I had still not been contacted. The General Sales Manager *********************** to... read more

M L. 

on BBB

2 years ago

Deceitful Business People!!!Stopped in to purchase a vehicle on May 8th, 2023. Was looking to purchase a truck and had agreed on terms and everything was looking good. Went down to finance and signed all paperwork, looked like a done deal. The vehicle needed to finish reconditioning and told us they would call when ready to be picked up. The next day(May 9th) they called around noon and told us there was a problem and the vehicle could not be reconditioned. The deal was dead.Later that day around 3pm we logged on to watson C... read more

Mike S 

on BBB

2 years ago

Buyer Beware!!I had given them $1,000 deposit for a vehicle. Due to events 8 weeks later I had requested a refund for order that had not even been submitted to Chevrolet yet.After several attempts I see they have no intent of giving me my money back and they reassured me that my deposit was 100% refundable because if I decided I did not want the car they could easily sell it.Too bad a car dealer like them can not even afford $1,000. 

Eric B 

on BBB

3 years ago

This place has the absolute worst service center imaginable. Since day one of purchasing my new *****, every time I take it in for warranty work it's a nightmare. It's like you have to fight with them to fix your vehicle. Even when my ***** had only 500 miles on it I had to take them to arbitration. Which I won. They're like a restaurant that refuses to cook food. They will do anything in their power to not have to work. And even if your vehicles under warranty, good luck getting a courtesy vehicle. You get an **** ride. The... read more

Kristina W. 

on BBB

4 years ago

I am so very disappointed with the way "business" was taken care of with the purchase of my new car. To begin, on Saturday, January 2nd, I purchased a ******. On the morning of Monday, (they are closed Sundays) January 4th, I texted my car salesman and the finance manager, Jeremy, to let them know that I was very uncomfortable in the car. ( I felt unsafe and was not able to see very well to change lanes through the windows.) I asked them if I could please bring it back. I was told no originally and that when a car pulls off ... read more

Erik C 

on BBB

5 years ago

In this year alone I have gone to try to get my car fixed more thab four times. The first time, I paid the diagnostic fee so they can try to figure why my car would(randomly not start. My car would be dead after I turn it off(despite it had been running a second before) they came back saying I needed a new key.The key was over $200 I paid and went home. l the I realized that the new key would not work in my ignition (or driver door). I had been using the spare OEM key that I had when I bought they car.Now i had two problems;... read more