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Walter's Mercedes-Benz of Riverside
- Car Dealers
- Riverside, CA
About this business
Walter’s Mercedes-Benz of Riverside now sells a number of luxury auto brands, but Mercedes-Benz was the first and remains the focus. That’s why we were named Dealer Rater’s Highest Rated Mercedes-Benz Dealer in California for 2015, 2016, 2017, 2018, 2019 and 2020. Even after over 50 years in business, Walter’s Mercedes-Benz of Riverside is still in the family and his son Steve Kienle serves as general manager. We currently offer Mercedes-Benz models, as well as Sprinter and Metris vans.
Location details
3213 Adams Street, Riverside, CA, 92504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
*****! Go see ***********************! What can I say about him? He helped me and my lady choose our next car, which happened to be a 2023 CLA250. Before landing there, we knew we wanted an upscale commuter. He explained the 3 possibilities that fit our needs (further elaborated in person), which was the CLA250, C300 and GLA250. He was patient, extremely knowledgeable, courteous, and I'm saying this as a guy who owns an RV dealership (gokarv.com), I'm experienced when it comes to how a salesperson should treat someone who is... read more
Today was awful day thanks to the ******** **** walters riverside , i went there in the morning to make a deal , I invest ***** dollars as a downpayment with them , look what they did to me , the car that I got just today was a EQ 300 SUV electric , I am planing a travel today with my hole family after make the deal , they give me a 13% at charge suppose to be ready a fully charge , they just make wrong my info to the electric charge company and suppose to be 2 years free and they charge me 50 dollars , when I bring the car ... read more
I have a 1998 Mercedes SLK took it to have them check a transmission issue they log it in at 70969 miles it is now in my garage at 70970 after driving it in and out of the garage. I was billed $778.54 for labor $0.0 for parts It was never test driven to check the issue Walters M/B states that they removed the transmission pan for inspection but there is no charge for a gasket or fluid. The public knows that charges for parts are always added on, there was no charge because there was no fluid or gasket Walters' M/B states tha... read more
I bought a certified used car in September 2023. I traded on a BMW 330e 2022. O didn’t buy the warranty on the BMW because I had 2 cars and this is not the usual car I drive to work. My daughter’s car went out on her so I let her use my Prius for about 2 months. She couldn’t get her car fixed, which I had to drive the BMW for my long commute to work. I put 50,000 miles per year. I was getting my BMW serviced and walked to Mercedes to buy a tagged that I had from my previous Mercedes before I bought the BMW. I SAW A GREAT car... read more
awful, does not live up to sales contracts and the 24 point inspection is a joke, drive off the lot and your car fails
This is a very sleezy and unethical dealership. I have never been treated so disrespectfully by any car dealer in over 35 years of leasing cars. Andrew Wagner did a 'bait and switch' on me, raising the price of the deal less than a day after giving me a written offer and afterwards telling me the offer was only good for a few hours! His weak-kneed superiors, Sean and the GM, aren't much better, both too cowardly to even respond to me after jerking me around and reneging on a written offer. Some nasty Brandi person called at ... read more
What an absolute joke of a dealership and staff. I would leave a zero star if I could. If you like to waste your time, have them screw up paperwork, and a surprise charge on your CC months after your purchase, this is definitely the dealer for you. Condescending staff that treat you like trash. Spend your money somewhere else, anywhere else. This dealer and Walter's as a group really specialize in making your experience like hell. STAY FAR FAR AWAY.
I have purchased a GLE350 from Walter's Mercedes-Benz of Riverside. At the time of signing contract, the finance manager upsell me the prepaid maintenance. He told me that prepaid maintenance can protect against cost increase, and he also advised me that I can keep the prepaid services to pay the high mileage services, such as 50000- or 60000-miles services which cost more. He also told me that I can call him at any time to cancel the contract and get the refund for unused prepaid services. That's why I keep two prepaid serv... read more
This is the most horrific place to spend your money on the luxurious car. The salesman, Alfonso, and his manager, Tito, will lie to you just to get the deal without giving you the service that you desire. They lie about the car’s features, the price (if you have one in mind from a different dealership), they will tell you they will match, but they will not. There have no knowledge about the car there’re selling! They sold me a car over $100,000 with one key, no manual, no fuel card(EV car) that was supposed to come with. Onc... read more
Frequently asked questions about Walter's Mercedes-Benz of Riverside
How is Walter's Mercedes-Benz of Riverside rated?
Walter's Mercedes-Benz of Riverside has a 4.7 star rating with 3,055 reviews.
When is Walter's Mercedes-Benz of Riverside open?
Walter's Mercedes-Benz of Riverside is closed now. It will open at 9:00 a.m.
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