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Wagner Certified Collision Center
- Body Shops
- Worcester, MA
About this business
History Established in 1987. In 1964, Ronald Wagner opened Wagner Motor Sales in Boylston, Massachusetts. It started as a used car lot and then progressed to AMC. In 1980, Mr. Wagner was offered the chance to start a Mercedes-Benz franchise and then a few years down the road came BMW (1988), Audi (1994), and Jaguar (1998). In between adding franchises to the Boylston location, Ronald Wagner realized that there was not a state-of-the-art body shop located in the worcester area. In 1987, Wagner Certified Collision Center open ... read more
Location details
700 Plantation St, Ste 2, Worcester, MA, 01605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
4.5 Star : Likely to Recommend 4 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience Wagner did a great job for me, particularly with regard to customer service. They kept me updated regularly and made the whole experience easy. They also picked me up when my car was ready, saving my wife a long drive. Much appreciated! 5 Star : Likely to Recommend 5 Star : Repair Quality Wagner went above and beyond my expectations when repairing my Tesla. They got it back to new condition and even picked me up and brought me to their shop when it was ready. I would highly recommend them. 5 Star : Cus... read more
5 Star : My Experience The repair work looks perfect. It did end up taking longer than originally estimated but I understand you had two holidays with employee vacations as well as the new uptick in Covid to deal with. I’m very pleased to have my car back and looking like new. Thank you 3.5 Star : Likely to Recommend The length of time to complete the repair compared to the estimate was a negative factor. However the finished product and the appearance of the vehicle when I picked it would be a big positive in my rating. 5 S... read more
2.5 Star : Likely to Recommend 2 Star : Repair Quality The representatives are very nice. However, the work takes too long. Still, the door guard stripes are not installed. Is this the reason the plan to send the card to Toyota to certify was scrapped? 2 Star : Customer Service The representatives are very nice. However, the work takes too long. Still, the door guard stripes are not installed. Is this the reason the plan to send the card to Toyota to certify was scrapped? 4.5 Star : Returned Clean
5 Star : My Experience The car looked great when I picked it up!! The only suggestion I have is that the vehicle update app be updated during the process. 4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 3.5 Star : Customer Service 4.5 Star : Returned Clean
5 Star : My Experience I appreciated being contacted by Adam with updates and questions. Tesla looks great! Thank you and Happy Holidays! 4.5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
5 Star : My Experience You went the extra step a few times. From picking up my snow tires and getting them put on in time for us to leave on our trip, to delivering the car to us when it was finished. Our many thanks to Karyn, Brian, Stephanie, and Adam for a job well done. You got the car back to me Monday noon and due to weather coming in, we left on our trip Tuesday 2:00 AM (day early due to weather out west). Again, many thanks.
Frequently asked questions about Wagner Certified Collision Center
How is Wagner Certified Collision Center rated?
Wagner Certified Collision Center has a 4.8 star rating with 389 reviews.
When is Wagner Certified Collision Center open?
Wagner Certified Collision Center is open now. It will close at 4:30 p.m.
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