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Wagner Certified Collision Center

4.8

About this business

History Established in 1987. In 1964, Ronald Wagner opened Wagner Motor Sales in Boylston, Massachusetts. It started as a used car lot and then progressed to AMC. In 1980, Mr. Wagner was offered the chance to start a Mercedes-Benz franchise and then a few years down the road came BMW (1988), Audi (1994), and Jaguar (1998). In between adding franchises to the Boylston location, Ronald Wagner realized that there was not a state-of-the-art body shop located in the worcester area. In 1987, Wagner Certified Collision Center open ... read more

Location details

700 Plantation St, Ste 2, Worcester, MA, 01605, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.8395 reviews
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David's profile image
3 years ago

0 Star : My Experience I found that Wagner tends to be optimistic with their completion dates, but always seems to miss them by alot. Also, Wagner could do a better job at keeping customers updated. The whole process can take months, and during that time I have no idea how things are moving along. I understand that a big part of the delay issue is getting parts. In my experience, there have been multiple instances where parts were delayed because Tesla didn't place the order, or because Tesla is having issues procuring the p... read more

Vincenzo's profile image
Vincenzo 
3 years ago

5 Star : My Experience 

Nancy's profile image
3 years ago

5 Star : My Experience 

Glen's profile image
3 years ago

5 Star : My Experience Everything was easy to schedule, and we were delighted with the result. Getting the car back all detailed was AMAZING! Thanks! 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean 

Vamshi's profile image
Vamshi 
3 years ago

5 Star : My Experience The staff has done excellent job in fixing the dents and car delivered as Brand New look. I am satisfied with the service. 

Tim's profile image
3 years ago

0 Star : My Experience Hello Karen (Wagner), While I appreciate the time you took to help me understand what was going on with my relatively simple fender repair, it's pretty clear that the necessary team work between Wagner, the Progressive Insurance Co, and Tesla simply didn't come together. I called you on Nov 15th for a quote. You got my Tesla part and accepted my car for repair on December 28, 2021 - - -and I didn't get my car back until Friday January 28th. Some of this is an honest attempt to learn to do things better... read more

Sherry's profile image
Sherry 
3 years ago

5 Star : My Experience Your team went above and beyond my expectations. The car looks better than ever! 

Byard's profile image
3 years ago

5 Star : My Experience I am very happy with great job the Wagoner folks did in repairing my car. They worked through insurance, supply chain and Covid issues to get the job done. 

Peter's profile image
3 years ago

5 Star : My Experience 

Frequently asked questions about Wagner Certified Collision Center

How is Wagner Certified Collision Center rated?

Wagner Certified Collision Center has a 4.8 star rating with 395 reviews. 

When is Wagner Certified Collision Center open?

Wagner Certified Collision Center is closed now. It will open on Monday at 8:00 a.m. 

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