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Volvo Cars of North America
- Automotive
- Northvale, NJ
About this business
Location details
1 Volvo Dr, Northvale, NJ, 07647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer issues @ Volvo - bad for this brand. A friend recently lost her husband. She is a school teacher & money is tight. With her husband's death money is even tighter. This couple have owned six Volvo over the years. They have been loyal Volvo ambassadors. In January, her husband leased a new Volvo. Had he lived, this lease might have been a luxury but financially do-able. With his death, and her teachers salary, this is no longer the case. She approached the dealership to ask if she could break the lease. The car is onl... read more
Volvo USA dose not stand behind their cars. They sell the cars as certified pre owned with coverage and warranty and they refuse to pay for any maintenance. Please everyone don't spend your money here, there is alot of other great car companies elsewhere. I said my honest witness here.
At two different Chicago-area Volvo dealers--Howard Orloff and Fields I experienced the same classic bait-and-switch car-dealer nonsense. I was interested in Certified XC60 vehicles. Both dealer websites offered a "Value your trade-in" link to Kelley Blue Book. The resulting valuation of my trade vehicle was put at $23,500. Ah, but when I asked both dealers how reliable this valuation was, one said they'd offer $17-18,000, while the other said $15,000. I refuse to do business with operations that indulge in such obvious bait... read more
Words cannot express my displeasure with having bought this piece of equipment. (“Equipment” is a euphemism for the more appropriate 4-letter word.) I have thousands of hours piloting Boeing 727s, 737’s, 757s, 767’s and numerous other civilian and military aircraft. I have been computer literate since 1982. Never have I tried to operate a more irritating and less intuitive piece of technology than the Volvo XC90 Recharge. The salesman was a perfect gentleman and absolutely professional. My big mistake.
My recently purchased 2020 Volvo XC90 vehicle started acting strange in hybrid mode. Banging sound in the rear and slow to accelerate. Since the car worked fine in AWD and the dealership only has 3 loaner cars the first service I could book was a month away.so I took the appointment. About two weeks later at 10am my car clunked and lost complete power while in the Belt Parkway while driving in 55mph+ traffic(a turtle signal and engine light). Luckily I was able to drift over to the shoulder. I called Volvo on call and they c... read more
Volvo USA refused to support any repair or replacement of an engine with only 71k miles on it despite a lifetime warranty on parts and labor. Car was factory serviced since new, meticulously maintained and driven daily. Design of the engine apparently allows for a mouse to crawl into the inside of the engine housing (not just under the hood) where it died when it was lodged between a pully and the timing belt. As a result, the timing belt slipped completely destroying the engine. Insurance company confirmed the vehicle is a ... read more
To much of a hassle to have montrose volvo of Cleveland service our car! This is our second volvo and possibly the last! Car is worthless if not maintained properly!
ZERO STARS TAKE YOUR MONEY ELSEWHERE Will be trading in this Volvo and going elsewhere with my business. From the time that I even got the car I received nothing but racism and horrible customer service no matter if its face-to-face in the dealership or calling Volvo customer care I just ran out of gas and I called Volvo customer care for assistance. **** who happens to be the only customer service representative that answers on Call. He rudely hung up in my face multiple times and got an attitude so I will be moving all my ... read more
Terrible experience at ****** **** ***** ** *********** **. 2023 XC90 Recharge T8 AWD First, was prompted to turn in car early from lease to meet the dealership needs. They messed up on the purchase details and my payment is more than told and we have NEVER received our purchase records as of yet, 3 months later. Second, the new car is a Recharge, we were NEVER shown how to charge car and it took a month for a response to achieve. Third, we were lied to as told in 3-M if not satisfied, could turn the car in, then said they N... read more
Frequently asked questions about Volvo Cars of North America
How is Volvo Cars of North America rated?
Volvo Cars of North America has a 1.2 star rating with 25 reviews.
When is Volvo Cars of North America open?
Volvo Cars of North America is open now. It will close at 6:00 p.m.
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