Volvo Cars Cool Springs Service Center's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Volvo Cars Cool Springs Service Center

3.9

About this business

Location details

3848 Carothers Pkwy, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m. 7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m. 7:30 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m. 8:00 a.m. to 1:00 p.m.
SunClosed
3.949 reviews
Select a rating
Archie Estus's profile image
Archie Estus 
a month ago

Came in to get a replacement key fob and service on our XC-90 not too long ago. Staff was extremely kind and helpful. The lobby/waiting area was a bit messy, but I'd blame what I assume is ongoing maintenance in tye area. Aside from that, solid and painless experience. Would recommend! 

Mary Beth Chapman's profile image
Mary Beth Chapman 
a month ago

I Recently traded in my car of 11 years which I loved, on a new xc90. I love the actual car I purchased and Tony Gno was pleasant to work with… ONE PROBLEM THOUGH .. We were told while test driving the car, that it was “CarPlay” … which is really a half truth. It is a google based/wired car but if you plug your phone in, CarPlay can override it… which is a whole other conversation. It wasn’t until we had signed the papers and were sitting in the car ready to drive home that we were told that we could plug our phone in or buy... read more

Abby Eidson's profile image
Abby Eidson 
a month ago

This place is great! Quick service and clear communication, Doug was very helpful. 

Josh Jones's profile image
Josh Jones 
2 months ago

Purchased a car for my daughter here and worked with Tony Ngo. Was a great experience and he was a pleasure to work with. He communicated very well and made the process quick and easy. Only gripe I have is the ridiculous $1500 upcharge Volvo adds onto the purchase for the "built-in" protection and service plans. Refused to pay for that so it was removed. Excellent experience aside from that. 

Boo M's profile image
Boo M 
2 months ago

Doug, my service advisor is always so helpful. I followed him from the Nashville store. You have an asset of an employee. 

Frequently asked questions about Volvo Cars Cool Springs Service Center

How is Volvo Cars Cool Springs Service Center rated?

Volvo Cars Cool Springs Service Center has a 3.9 star rating with 49 reviews. 

When is Volvo Cars Cool Springs Service Center open?

Volvo Cars Cool Springs Service Center is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com