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Volkswagen of Palm Springs Parts Department - Cathedral City, CA

3.7
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About this business

Location details

67909 E Palm Canyon Dr, Cathedral City, CA, 92234, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:30 p.m.
Tue7:00 a.m. to 5:30 p.m.
Wed7:00 a.m. to 5:30 p.m.
Thu7:00 a.m. to 5:30 p.m.
Fri7:00 a.m. to 5:30 p.m.
Sat7:00 a.m. to 3:00 p.m.
SunClosed
Review Performance in the last  
6 months
3.768 reviews
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Loni Peterson's profile image
Loni Peterson 
recommend  Recommended
3 years ago

Gloria and Brian at Volkswagen of Palm Springs are a fantastic team... If it wasn't for Coachella Valley Volkswagen trying to screw over my 70 year old mom, I would not have received the best vehicle, price and package. Thanks Coachella Valley Volkswagen for pulling a fast one over on my mom. I'm so glad we both came over to Volkswagen of Palm Springs, where they truly know how to appreciate and treat customers. 

Business response:

Hi Loni, thank you for taking the time to let our VW of Palm Springs Store know that you had a superb experience. We love knowing that your experience was just what you needed! We look forward to your next visit, and supplying you another outstanding visit. Thank you- Sara (in customer service) 

Greg Jambazian's profile image
Greg Jambazian 
3 years ago

Bait and switch dealership 😡 Don't trust them 

Love Miriam's profile image
Love Miriam 
recommend  Recommended
3 years ago

Excellent experience thank you Vw of Palm Springs 

Business response:

Love Miriam thank you for the positive review and for choosing VW of Palm Springs! We hope to see you again soon. - Sara (in customer service) 

Marc Glassman's profile image
Marc Glassman 
recommend  Recommended
3 years ago

Wonderful customer service. 

Kristine Kramer's profile image
Kristine Kramer 
recommend  Recommended
3 years ago

The team there is truly amazing and always so helpful!! 

Business response:

Hi Kristine, thank you for the great feedback and recommending our VW of Palm Springs Store! Thank you - Sara (in customer service) 

Linda Hornberger's profile image
Linda Hornberger 
recommend  Recommended
3 years ago

I marginally recommend this place based on 3 visits. The first two were wonderful -\-\ the car was repaired quickly, I had a loaner car, staff was great. Really surprised me how great the experience was from a car dealer. I was thinking finally an honest car dealer. Then the third visit... I went in for an oil change, tire rotation, and inspection. Everything was fine and then the service person came out and said the tech recommended my front brakes needed replacing as they were very worn. Odd since the back brakes were fine... read more

Business response:

Hi Linda, thank you for your feedback and for being a loyal customer of our service department. I’m passing this along to the management team at Volkswagen of Palm Springs and the Service Manager will be in contact with you soon. - Sara (in customer service) 

Ron Erskine's profile image
Ron Erskine 
recommend  Recommended
3 years ago

Allen took good care in the handling my repair needs. Also, thanks for the transportation home & then back to the dealership once my car was ready for pickup. 

Business response:

Hi Ron, thank you for the recommendation for our VW of Palm Springs Store. We are happy to hear that you received great customer service - Sara (in customer service) 

Tony Nemger's profile image
Tony Nemger 
4 years ago

friendly they always remember my name before looking it up. Trustworthy. 

Kelly McClellan's profile image
Kelly McClellan 
recommend  Recommended
4 years ago

Professional and courteous 

Frequently asked questions about Volkswagen of Palm Springs Parts Department

How is Volkswagen of Palm Springs Parts Department rated?

Volkswagen of Palm Springs Parts Department has a 3.7 star rating with 68 reviews. 

When is Volkswagen of Palm Springs Parts Department open?

Volkswagen of Palm Springs Parts Department is closed now. It will open on Tuesday at 7:00 a.m. 

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