This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Volkswagen of Oakland
- Car Dealers
- Oakland, CA
About this business
Specialties: At Volkswagen of Oakland, we're committed to customer service. With 30 years of Volkswagen knowledge and expertise, our qualified management team is ready to answer your questions and address your needs. Our highly-trained service department offers top-of-the-line automotive service to our customers with the most advanced diagnostic and repair equipment available while our factory-trained technicians deliver the most efficient and quality-vehicle care. Established in 1980. Family owned for 30 years, we've been h... read more
Location details
2740 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
what a great place to buy I went in for a jetta and left with a passat!! I had been shopping for jettas at various web sites and was well informed. I also called a couple dealers that seemed to not want to give me a price. Stephen Day and Steve Louis in the int. dept were great. They showed me that after all my research on the jetta (lease) that a passat could be $10.00 less, wow!!! what a deal. I love my Passat now and would recommend broadway vw. PROS: real good people, very well informed salespeople CONS: oakland
Broadway Volkswagen I never felt pressure, never confused, always guided, and very informed. Broadway beat the other two dealerships (Sonnen, Dirito) price by $12.00 a month, same terms. It always surprises me how much people complain abut feeling ripped off when it come to buying a car, if your informed about your purchase, do a little research yourself, & STOP being a know it all jerk consumer, the process of buying a car is what it should be, fun and exciting. Im a long time VW owner, this is my 4th VW over 13 years, my s... read more
Never Happier with a car salesperson I was lucky enough on a recent visit of this dealership to meet Steve Louis. I found him to be very repectful, honest and helpful. I am now the proud owner of a brand new Passat and very happy with the experience Steve provied me with.
Excellent Dealership! I have bought 3 cars (1 new bugs and 2 used jettas) from Broadway Volkswagen. I have had a GREAT expereince each time with the salesman who were well informed and fair, but not pushy. I have then also serviced all my cars there. The service department is excellent and flexible (Marina is wonderful!). I have even had to rush in for a few things, and they have always worked it out to fit my schedule. They make owning a VW a pleasure.
Very poor service department I recently took my Jetta in for service early morning at this Volkswagen dealership. The Service Manager (Kathy) was very nice and firendly, and when I asked if I could pick it up by 2:30 pm, she said no problem. I called a couple of times in the early afternoon to check if my vehicle was ready, but all I got was voice mail. I got to the dealership at 3 pm and was told to go to the Cashier. The person there (I don't know her name) checked for my paperwork but was not there, sho she went to Kathy ... read more
Want a lemon? Broadway VW has it. The odyssey started in March . Bad thermostat. Ive been back 6 times in 4 months for various electrical repairs and broken door locks which occurred weeks after buying the lemon. Still not fixed. You have many options when buying a car. I would avoid Broadway Volkswagon. The service department tried to charge me over $500 on a warrantied repair TWICE. Be careful and look at all your options before choosing this money pit.
Stay Away from Service here I agree - bad service and they overcharge unbelievably. I had to get my Jetta remote key replaced, I bought one on-line that claimed to be the correct one for my model but B'Way VW said it didn't work so I had to buy another from them - oh well but then they charged me the $70 for programming the key *twice* and wouldn't give on it. $200 for a replacement key! The manager sighed when I asked him to look into it like I was putting him out. Previous visit they asked me if they could change the oil w... read more
It was a very good experience. It didn't take too long and we were able to work out the numbers reasonably and fast. - Violetta B.
I have the cursed Jetta TDI. The check engine light came on and the dealership is charging me $651 to replace the Rear oxygen sensor. What a bunch of crooks! The manager's explanation was it takes his mechanic at least an hour to find the problem ($175/hour). Really Webster!!! These days to find a electrical issue with a NEW car you hook it up to a computer which spits out a error code telling you exactly where to find the problem. It takes less then 5 minutes. And I did verify this with 3 other VW shops (dealer and non-deal... read more
Frequently asked questions about Volkswagen of Oakland
How is Volkswagen of Oakland rated?
Volkswagen of Oakland has a 4.6 star rating with 1,929 reviews.
When is Volkswagen of Oakland open?
Volkswagen of Oakland is closed now. It will open tomorrow at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com