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Volkswagen of Oakland
- Car Dealers
- Oakland, CA
About this business
Specialties: At Volkswagen of Oakland, we're committed to customer service. With 30 years of Volkswagen knowledge and expertise, our qualified management team is ready to answer your questions and address your needs. Our highly-trained service department offers top-of-the-line automotive service to our customers with the most advanced diagnostic and repair equipment available while our factory-trained technicians deliver the most efficient and quality-vehicle care. Established in 1980. Family owned for 30 years, we've been h... read more
Location details
2740 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
what a great place to buy I went in for a jetta and left with a passat!! I had been shopping for jettas at various web sites and was well informed. I also called a couple dealers that seemed to not want to give me a price. Stephen Day and Steve Louis in the int. dept were great. They showed me that after all my research on the jetta (lease) that a passat could be $10.00 less, wow!!! what a deal. I love my Passat now and would recommend broadway vw. PROS: real good people, very well informed salespeople CONS: oakland
MY BEST CAR BUYING EXPERIENCE EVER I consider myself lucky to have found a local Vw dealership that treats me like i own the place. The sales staff was totally funny, but professional and knowledgeable. i was in and out with my new jetta in like an hour, it was awesome. 5 stars, totally reccomend.
Broadway Volkswagen is great Im very happy with service! I brought my daughters car in for service, the car was finished on time, I was informed of the procedure from start to finish, no surprises at all. I wanted to check out the CC, which is why I took daughters car in for her. Great car, learned all about the bells and whistles, coming back to purchase it for my wife. The staff in service and sales seem to enjoy the jobs they have, and really love the product they are selling and servicing. The staff is funny, and I had a... read more
I would be very leery about this dealership I usually take my car to Royal Motors, but when I moved to Oakland I decided to try this dealer for scheduled maintenance. I took my car in for service and when I got it back the trunk latch was broken. There is no reason to lie on my part, but the assistant mgr denied their responsibility. They were extremely rude and patronizing, they would never transfer me to the mgr and told me he was on vacation and later that he went to the dentist. I had to wait two days to get a call back ... read more
As a woman, I would recommend this dealership I've always been a little nervous about going into a car dealership to buy a car. In the past I haven't always been treated well by car salespeople. I typically get your basic "woman car buyer treatment". You know, they talk about the color, and how pretty the car is, ect. It's like they don't take me seriously or something. Well, I'm pleased to say that that was not the case at Broadway Volkswagen. Not only was I treated with respect, I was shown all the mechanical, and safety b... read more
BEWARE OF BROADWAY VOLKSWAGEN I recently went to the used car lot of broadway volkswagen interested in purchasing a phaeton. Being that this was their flagship model I was surprised tat how disrespectful the sales team was. I told them that I would be purchasing the vehicle outright without financing and they responded by asking me all types of personal questions as if I could not afford the 30k vehicle. I had to demand that the sales manager come out before I could test drive the vehicle. Unfortunately he was disrespectful ... read more
Want a lemon? Broadway VW has it. The odyssey started in March . Bad thermostat. Ive been back 6 times in 4 months for various electrical repairs and broken door locks which occurred weeks after buying the lemon. Still not fixed. You have many options when buying a car. I would avoid Broadway Volkswagon. The service department tried to charge me over $500 on a warrantied repair TWICE. Be careful and look at all your options before choosing this money pit.
Stay Away from Service here I agree - bad service and they overcharge unbelievably. I had to get my Jetta remote key replaced, I bought one on-line that claimed to be the correct one for my model but B'Way VW said it didn't work so I had to buy another from them - oh well but then they charged me the $70 for programming the key *twice* and wouldn't give on it. $200 for a replacement key! The manager sighed when I asked him to look into it like I was putting him out. Previous visit they asked me if they could change the oil w... read more
Steve Louis is a great guy to buy a car from I have not always been impressed with car salespeople when buying cars... until I met Steve Louis at Broadway Volkswagen in Oakland. Steve is a true professional. Not only did Steve navigate me painlessly through my 2005 Jetta purchase, I also found him to be a true pleasure to work with. Steve is also has a wealth of information on cars in general, and was able to get me top dollar for my trade in. Even the financing was easy. Steve was able to find an interest rate that was bett... read more
Frequently asked questions about Volkswagen of Oakland
How is Volkswagen of Oakland rated?
Volkswagen of Oakland has a 4.6 star rating with 2,058 reviews.
When is Volkswagen of Oakland open?
Volkswagen of Oakland is closed now. It will open at 10:00 a.m.
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