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Volkswagen of Oakland
- Car Dealers
- Oakland, CA
About this business
Specialties: At Volkswagen of Oakland, we're committed to customer service. With 30 years of Volkswagen knowledge and expertise, our qualified management team is ready to answer your questions and address your needs. Our highly-trained service department offers top-of-the-line automotive service to our customers with the most advanced diagnostic and repair equipment available while our factory-trained technicians deliver the most efficient and quality-vehicle care. Established in 1980. Family owned for 30 years, we've been h... read more
Location details
2740 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great experience Tolao and David were great, responded quickly when I was ready to purchase, and helped to make the process happen. Great experience overall, and one I would want to repeat.
Broadway Volkswagen I never felt pressure, never confused, always guided, and very informed. Broadway beat the other two dealerships (Sonnen, Dirito) price by $12.00 a month, same terms. It always surprises me how much people complain abut feeling ripped off when it come to buying a car, if your informed about your purchase, do a little research yourself, & STOP being a know it all jerk consumer, the process of buying a car is what it should be, fun and exciting. Im a long time VW owner, this is my 4th VW over 13 years, my s... read more
I would be very leery about this dealership I usually take my car to Royal Motors, but when I moved to Oakland I decided to try this dealer for scheduled maintenance. I took my car in for service and when I got it back the trunk latch was broken. There is no reason to lie on my part, but the assistant mgr denied their responsibility. They were extremely rude and patronizing, they would never transfer me to the mgr and told me he was on vacation and later that he went to the dentist. I had to wait two days to get a call back ... read more
As a woman, I would recommend this dealership I've always been a little nervous about going into a car dealership to buy a car. In the past I haven't always been treated well by car salespeople. I typically get your basic "woman car buyer treatment". You know, they talk about the color, and how pretty the car is, ect. It's like they don't take me seriously or something. Well, I'm pleased to say that that was not the case at Broadway Volkswagen. Not only was I treated with respect, I was shown all the mechanical, and safety b... read more
Never Happier with a car salesperson I was lucky enough on a recent visit of this dealership to meet Steve Louis. I found him to be very repectful, honest and helpful. I am now the proud owner of a brand new Passat and very happy with the experience Steve provied me with.
BEWARE OF BROADWAY VOLKSWAGEN I recently went to the used car lot of broadway volkswagen interested in purchasing a phaeton. Being that this was their flagship model I was surprised tat how disrespectful the sales team was. I told them that I would be purchasing the vehicle outright without financing and they responded by asking me all types of personal questions as if I could not afford the 30k vehicle. I had to demand that the sales manager come out before I could test drive the vehicle. Unfortunately he was disrespectful ... read more
Very poor service department I recently took my Jetta in for service early morning at this Volkswagen dealership. The Service Manager (Kathy) was very nice and firendly, and when I asked if I could pick it up by 2:30 pm, she said no problem. I called a couple of times in the early afternoon to check if my vehicle was ready, but all I got was voice mail. I got to the dealership at 3 pm and was told to go to the Cashier. The person there (I don't know her name) checked for my paperwork but was not there, sho she went to Kathy ... read more
Stay Away from Service here I agree - bad service and they overcharge unbelievably. I had to get my Jetta remote key replaced, I bought one on-line that claimed to be the correct one for my model but B'Way VW said it didn't work so I had to buy another from them - oh well but then they charged me the $70 for programming the key *twice* and wouldn't give on it. $200 for a replacement key! The manager sighed when I asked him to look into it like I was putting him out. Previous visit they asked me if they could change the oil w... read more
Steve Louis is a great guy to buy a car from I have not always been impressed with car salespeople when buying cars... until I met Steve Louis at Broadway Volkswagen in Oakland. Steve is a true professional. Not only did Steve navigate me painlessly through my 2005 Jetta purchase, I also found him to be a true pleasure to work with. Steve is also has a wealth of information on cars in general, and was able to get me top dollar for my trade in. Even the financing was easy. Steve was able to find an interest rate that was bett... read more
Frequently asked questions about Volkswagen of Oakland
How is Volkswagen of Oakland rated?
Volkswagen of Oakland has a 4.6 star rating with 2,058 reviews.
When is Volkswagen of Oakland open?
Volkswagen of Oakland is closed now. It will open at 10:00 a.m.
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