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Volkswagen of Bellevue

4.2

About this business

Specialties: Your Seattle Volkswagen dealer on the Eastside with a large selection of new and used vehicles! And we can keep you on the roads of Seattle with new parts and repairs from our service department. Established in 1973. Michael's has served the Bellevue community for 43 years and we are thrilled to add the exciting Volkswagen product to our portfolio. You'll recognize many of the faces here as many of our employees have worked here for over 10 years! You know what Michael's means... great cars and great service...c... read more

Location details

15000 SE Eastgate Way, Bellevue, WA, 98007, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.2408 reviews
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Larry's profile image
2 years ago

Never buy a car again from Chaplins I bought a Volkswagen R32 from Chaplin and the contract included a spare set of alloy wheels with specified snowtires. Chaplin tried to find every cheap way to avoid giving me what I ordered including giving me Jetta rims which Les Schwab said would never fit. I left the car at Chaplins for a month and finally took it until they could get the rims and tires. A week later my son destroyed the R32 because of incorrect tires (summer slicks, no snowtires in Dec.) thus causing me $7,000 includi... read more

Brian's profile image
2 years ago

I don't Know about the VW side... Subaru guys here are Pro! I recently took my Subaru here for a recall check and a full synthetic oil change. The prices are standard in the the industry but they did give me $10 off my service :) Mike, T.J., and Maurey are true professionals at the service desk. They are all friendly and very knowledgeable. I had a 1:30 appointment but I showed-up almost 45min early and they were able to get me in almost right away! Thanks guys! I usually do my own car service but I will definitely go back t... read more

Michelle's profile image
2 years ago

Not terribly exciting, typical car dealership We bought a new car from Chaplin's about a month ago. Price it out all over town and while their price wasn't the lowest, the location was the most convenient for us. Low-key sales staff, boring waiting area! The finance manager tried to sell us all sorts of stuff we didn't want. Then we got a letter from the customer relations manager thanking us for our vehicle purchase and he put the wrong last name on the letter. Oh well. The nice part is that they let you take the car out fo... read more

Jill's profile image
2 years ago

I appreciate Chaplin's When I purchase a vehicle it is based on two things; safety and the service department. The Chaplin's Bellevue Subaru-Volkswagen service department is honest, professional and communicative; they go the extra mile. They have taken care of all car issues right away, verifying I am road worthy. I always take my vehicle to Chaplins. I refer pretty much everyone I know to Chaplin's service department. Again thank you! 

Jessica's profile image
2 years ago

Nothing Special An average dealer to me. I wasn't totally impressed by anything in particular. There were some good moments with the sales people and then moments that made me want to walk out. I'd go back if I really had a hard time deciding and needed a 3rd opinion or something. 

Cat's profile image
2 years ago

Chaplin's Bellevue is the worst dealership in the Northwest After reading all the review on the web, I've already had a really low expectation of the service here but I just didn't realize how bad. I checked in with the front desk, asking for a salesperson. A salesrep. came out and told me, "I usually deal w/ online sales only but what can I do for you?" I informed him I would like a preowned Subaru and I saw online Chaplin listed quite a few preowned ones that I would like to take a look at. The salesrep told me, "well I ca... read more

Shawn's profile image
2 years ago

Chaplin's wonderful service The service department employees are wonderful. They help my family with whatever car issue we have. I have worked in the customer service field for over 20 years and know good service when I get it. 

stealthysandwich's profile image
stealthysandwich 
13 years ago

I needed parts for my Subaru and had been having trouble finding the parts locally. I decided to try Chaplin's since they specialize in it. The lady on the phone looked it up quickly enough and said she could order it and have it to me in three - five days. She was being extremely short the whole time, but I had a few questions and was thinking about ordering it anyway. As I asked one of my questions, I simply got a quick no, and she hung up. I will never go to them after that. And after reading other reviews on here, this i... read more

Frequently asked questions about Volkswagen of Bellevue

How is Volkswagen of Bellevue rated?

Volkswagen of Bellevue has a 4.2 star rating with 408 reviews. 

When is Volkswagen of Bellevue open?

Volkswagen of Bellevue is open now. It will close at 8:00 p.m.  

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