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Visual Sense Eye Care
- Healthcare
- Kitchener, ON
About this business
Location details
385 Fairway Rd S Unit 202, Kitchener, ON, N2C 2N9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 11:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Everyone is super friendly at the office however not always the best at responding to emails or phone requests, and maybe over-reaching clients which impacts timely reports being provided at times.
My wife was referred to Dr Polonenko via a close friend. My wife suffers from a vision problem called NAION. For four years now, she has been dealing with an 85% vision loss in one eye. Dr. Polonenko was able to arrange an appointment with my wife. Dr Polonenko was very familiar with NAION. She provided much information that we were not aware of. Through a battery of tests, Dr Polonenko was able to determine a prescription for my wife. When we first walked in, my wife, due to the vision issue causing balancing problems, coul... read more
Dr. Zai is a great optometrist and knows how to deal with kids very well. My son has a perfect experience there thanks to Dr. Zai and other staff there. Highly recommended!
I am revising my initial 1 star review to a 3 star review. I am happy that Dr. Tanya Polonenko reached out to me personally, after hours, to apologize on behalf of the staff. Dr. Polonenko invited me come in when the clinic was closed (Mondays) to assist me personally, reorder my frames and to again apologize in-person for my experience. She adjusted my glasses so they could still be worn, while I await my new frames. I appreciate this service and hope this remains the basic standard of care for all clients of Visual Sense E... read more
Frequently asked questions about Visual Sense Eye Care
How is Visual Sense Eye Care rated?
Visual Sense Eye Care has a 4.8 star rating with 44 reviews.
When is Visual Sense Eye Care open?
Visual Sense Eye Care is closed now. It will open tomorrow at 9:00 a.m.
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