Visual Land

Chrystal D. 

on Yellow Pages

8 years ago

I returned the tablet along with the case to them. When they send my new one to me all I received was the tablet, NO case. When I contacted them I was told I would have to buy a new case from them. They are nothing but a RIPOFF. Do NOT waste your money on any of their products. 

Deborah W. 

on Yellow Pages

8 years ago

I ordered one of their tablets from HSN last Nov., It worked fine for 5 months,then would suddenly not connect to the internet ANYWHERE. Sent it back (at my expense!), the new one they sent me has the exact same problem!! I called to ask for a refund and they said "We don't do that.... you need to send this one back(again, at MY expense) to and we will (again) replace it".....This is reeking of a circle jerk going nowhere. I live about one and a half hours from their office. I feel strongly enough that I need to get this don... read more

Blondina T. 

on Yellow Pages

8 years ago

I bought a 7 inch tablet from Walmart it came charge set it up and the tabket has not worked from the first night called support the told me to to plug it in differrent outletsdid that still not working I am returning it for full refund 

Kelli H. 

on Yellow Pages

8 years ago

If negative stars were an option, this company would have -10. HORRIBLE customer service. HORRIBLE garbage products. HORRIBLE everything- including their return policies and procedures. I wouldn't recommend this company to save my life. We purchased a tablet that came with a broken charger and the tablet itself did not work. We were using the tablet for business purposes. The return process, with shipping, took over a month and caused major interruptions in our business flow. When I received the replaced tablet, there was no... read more

Darlene W. 

on Yellow Pages

8 years ago

The worst tablets ever!!!Replacements took forever,did not send back all the pieces sent to them as broken.I would give no stars,if possible,beware!!! Bought mine at HSN originally,buy if you like ditress!! Darlene Wiggins, from Rhode Island,Was never carried around,kept at side of invalid senior citizen.Buy at own risk of well being. 

Matthew R. 

on Yellow Pages

9 years ago

I had bought a tablet from a home shopping channel, when received it had sound issues , so had it replaced , then after only one month the replacement went blank , I called visual land customer service , was told I was caller 15 , was thinking great this is gonna be forever , so I waited about 17 min , then operated came on , asked all pertinent question, I gave model number and name , he was very pleasant , telling me how to reset it , even waiting patiently while I found a toothpick, it literally took a min for it to come ... read more

Frank n mary M. 

on Yellow Pages

9 years ago

Had a tablet go bad, had to jump thru hoops to send them info and pictures, only to be told they wouldn't repair it..EVEN THOUGH IT IS UNDER WARRANTY>...what a rip off company...DO NOT buy their products 

Luke J. 

on Yellow Pages

9 years ago

(32 minute wait time) First I sent in my tablet for repair since it no longer charged. Took about 3 weeks. I use it for about two days. A line appears on the screen. I called for the second time (39 minute wait time), they now told me that it was UPS fault and i had to go file a complaint with UPS they would not repair my device even though it is under warranty. 

Laura H. 

on Yellow Pages

9 years ago

Believe me when I say this company puts out a very, very poor quality tablet. I got the 9D and what a disappointment..Too many little issues for me to write about..Save ur money and buy quality. Remember the old adage, you get what u pay for and it cud not fit any better regarding their product. Go on HSN.com and look up this tsblet and read the reviews..the greater majority are absolutely horrible..everybody cant be wrong..fix ur products Visual Land cuz ur going to go under with this type of quality..