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Visionworks Doctors of Optometry
- Laser Eye Surgery/Lasik
- Morristown, NJ
About this business
Location details
30 Lafayette Ave, Morristown, NJ, 07960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
RecommendedI was apprehensive after reading a lot of negative reviews but the staff and process was seamless. I was made aware of all charges and what my insurance covered right away before deciding on frames and any upgrades. The staff was pleasant and very helpful, definitely will be back in the future.
Business response:
We are so happy to hear this Kayla!!! We truly appreciate you taking the time to give us such a fabulous review!
Had a lady named Tayshna say she was the manager. The manager is Jesse Gonzalez. This after they lied about the only way to see a doctor is by getting a retinal scan. Then having the doctor state it is recommended but not required. Next, after paying for a contact fitting to be done that day; they take payment only to say it has to be scheduled out. So after getting a refund, asked for a copy of the prescription. Which we were told they cant provide it if we are not being seen there. This new staff is completely horrible. Ju... read more
Business response:
We're sorry to hear we let you down, Roman. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
RecommendedWonderful place to go for eyes exam and buying eyeglasses.. They’re very nice and accommodating you quickly... We will be back soon.. Thanks so much..
RecommendedI had an eye issue today and was seen today! Thank you Dr. Arther Chen, Heidi, Camaron,Andrea and Barbara yall are all awesome
Business response:
We are so happy to hear this Megan!!! We truly appreciate you taking the time to give us such a fabulous review!
The phone queue never leads to a live person. Just forget about calling or doing the live chat. Once you order glasses, you will have to wait very long and chase them down, in person to pick them up! Customer service is NONEXISTENT!
RecommendedEveryone was very friendly and helpful. i didn't have to wait very long and they have a great selection of frames.
Business response:
Thank you for the fabulous rating Michele!
My husbands glasses are damaged. Called to get him in for an appointment to get a prescription and new lenses for his glasses. They said the soonest they have is December 22nd. His glasses are damaged to the point he can’t use them. Asked if they could just order him some new lenses. They said no. I called back. Asked for his prescription. Waited on hold for 10 minutes until someone answered. Finally answered, and she said his prescription is way expired, his exam was in August of 2018. Okay I get it, but can I have his pres... read more
Terrible, it’s been a month and still haven’t received my contacts. Then to even pick up my glasses i have to wait 3 weeks. Yeah never again.
RecommendedHighly recommend the Howell store best service ...
Business response:
Thank you for the fabulous rating Michael!
Frequently asked questions about Visionworks Doctors of Optometry
How is Visionworks Doctors of Optometry rated?
Visionworks Doctors of Optometry has a 4.1 star rating with 488 reviews.
When is Visionworks Doctors of Optometry open?
Visionworks Doctors of Optometry is closed now. It will open at 9:00 a.m.
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