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Visionworks
- Laser Eye Surgery/Lasik
- Elizabethtown, KY
About this business
Location details
1609 N Dixie Ave Ste 100, Ste 100, Elizabethtown, KY, 42701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I was unaware that there was a cutoff time for walk-in visits. It is in no way posted anywhere on their front entrance, website or inside facility. I drove almost 45 minutes after working all day and was in desperate need of an eye exam due to being out of contacts and using an old pair of glasses. I was given a “sorry about your luck” attitude when I expressed this to the lady. She was not the least bit worried about helping me in my current situation (even though I have been a Customer for MANY years), but was determined t... read more
I was in and out quickly when I picking up my glasses. The staff was very attentive and patient with me. I highly recommend going online and scheduling an appointment for your vision test, you can also fill out paperwork online to speed things along. This cuts out 30-40 minutes minimum with your visit.
If I could give ZERO stars then I would! This was the absolute worst experience ever. They do not honor appointments over walk-in. We spent 2 hours here which is ridiculous for a 7 year olds appointment. I'm beyond disappointed and will not be returning.
Called to make an appointment and get a insurance preautherization for a Saturday appointment. Arrived to my scheduled appointment to find out that they failed to request a preautherization to allow me to continue with my appointment.
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 4.2 star rating with 1,136 reviews.
When is Visionworks open?
Visionworks is closed now. It will open at 1:00 p.m.
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