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Visionworks
- Laser Eye Surgery/Lasik
- Roseville, MN
About this business
Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase has an un... read more
Location details
501 Rosedale Shopping Center, Ste 712, Roseville, MN, 55113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Eye exam went well, but getting my contacts and the proper prescription has been a nightmare. Terrible customer service and unable to contact corporate to resolve issues. Don’t waste your time or money! I’d like to give a special mention to the employee I spoke with on the phone, Irina. Irina treated me as though I have no clue about contact lenses and how the human eyes function. My suggestion is that you listen to the patient when they are telling you multiple time that their eyes are so blurry that they cannot wear the tr... read more
Business response:
We're sorry to hear we let you down, Liza. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
RecommendedVery personable crew and Dr. Never any pressure to buy. Very knowledgeable and eager to help. Play room (Electronic Free) to keep kiddos busy while moms and dads try on frames and/or see the Dr for an exam. Seeing the crew members that are now able to be themselves, ie.. tattoos, colored hair and comfortable clothing, it makes for a more laid back and less robotic interaction with employees that are friendly, caring and very patient with everyone that walks in. Rosedale Center Visionworks is your one stop shop for all your v... read more
Conveniently located, friendly staff, and many affordable styles that were within our budget.
The worst customer service. We waited. over 20 minutes no one helped us. They did not even acknowledge us.
they take care of their customers and they r very friendly
The Doc was running a little late but she apologized. Great Doctor and the extra little things they did to help me was great. I have been coming here for over 20 years. Love this place.
A week ago Thursday waited an hour after original appointment to be seen. Ordered and paid for glasses that were to arrive 9/3 went in today to get them to find out they hadn't arrived. No phone call no nothing. Just the counter person saying oh sorry we meant to call. Horrible customer service! Daughter starts school tomorrow!
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 3.8 star rating with 299 reviews.
When is Visionworks open?
Visionworks is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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