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Vision Clinic | Thorold Stone Rd.
- Optometrists
- Niagara Falls, ON
About this business
Location details
4016 Portage Rd, Niagara Falls, ON L2E 6A1, Canada, Niagara Falls, ON, L2E 6A1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff are nice and they will assist you with smiles the minute you enter and until you leave the store however, I am very disappointed with my experience with Vision Clinic. The delivery took far longer than expected, exaclty 6 WEEKS! with no clear communication or updates along the way which could have been easily done by the store manager. I understand delays can happen, but the lack of transparency and responsiveness made it very frustrating. I expected better service and will seriously reconsider ordering from this s... read more
We have been getting our glasses from this Vision Clinic location for many years, and have always had a positive experience. All the staff are welcoming and friendly, but especially the manager Katy. She is so kind, helpful, knowledgeable and truly goes above and beyond in her job. She has helped me pick out glasses to best suit my face and style, and find options within my budget on several occasions. And always made sure they were properly adjusted and that I was happy at pick up as well. The store has a wide range of bran... read more
I ordered my glasses on August 25th, and they told me they would be ready within three weeks. I wanted the process to be a bit faster, because even though I kept telling them I was driving and couldn't see because my glasses were broken, they said they would be with me within three weeks. Why wait more than three weeks for a glasses? They can be as polite or friendly as they want, I don't care. My health is what matters to me, and they truly don't care about human values.
Great Place. All smiles and flattery, in and out feeling like ur special, just the way I like it.. Great feel to the place, the ladies of Vision make it what it is... my self image is always better for visiting.
Frequently asked questions about Vision Clinic | Thorold Stone Rd.
How is Vision Clinic | Thorold Stone Rd. rated?
Vision Clinic | Thorold Stone Rd. has a 4.4 star rating with 250 reviews.
When is Vision Clinic | Thorold Stone Rd. open?
Vision Clinic | Thorold Stone Rd. is closed now. It will open at 9:00 a.m.
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