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Visage Eyewear
- Eyewear & Opticians
- Portland, OR
About this business
Visage Eyewear is a full service vision-care boutique located in Portland's Pearl District. Visage offers comprehensive eye exams by Dr. Mila Ioussifova and Dr. Sagina O'Halloran. Our doctors are providers for most major insurance companies as well as VSP. Established in 1999, we stand behind our desire to incorporate the best quality eye care with eclectic, well made eyewear. Visage features only independent lines from around the world. Designers such as Anne et Valentin, Bevel, Chrome Hearts, Claire Goldsmith, ic! Berlin, ... read more
Location details
1046 NW Johnson St, Portland, OR, 97209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For years I have gotten glasses at the most generic providers to get the most mileage out of insurance coverage, thinking that designer eyewear would be too expensive. I tried Visage on a whim after unsuccessfully searching for new frames for months. The store is gorgeous, the selection of frames diverse, creative and stylish, and the staff are amazingly helpful. I found a fabulous pair of frames within minutes and without breaking the bank. I highly recommend you check out this business!
I've had the best experiences getting glasses ever at Visage. The staff are pleasant, caring and helpful. The office is elegant, comfortable and never overcrowded with a long wait. And the glasses....my goodness, I have never gotten so many compliments on glasses as I have on the two pairs I've gotten at Visage. I highly recommend this business for buying excellent glasses with excellent service all the way around!
Good eyewear and style.
Need glasses? – I wanted to share my experience at Visage Eyewear. After being disappointed at 2 other local eyewear shops, I entered Visage, and instantly was greeted with caring and knowledgeable employees. Not only do they have an extensive inventory to choose from, they all know their inventory well and can guide you to the perfect choice. Once you have made your decision, the care and attention to detail follows you until the glasses arrive and you are sent away smiling. The inventory is not only large, but very cutting... read more
Unique Eyewear and Service – I just got another pair of glasses from Visage Eyewear and again had an outstanding experience. I have been a patron there for probably a decade and never am I disappointed. The selection is current and unique, and the customer service always the best. I would not consider getting my glasses anyplace else!!
SNAZZY! CHIC! MODERN! – After reading the most recent negative reviews, I believe this shop is under new ownership. Quality and over-the-top customer service is at its best at Visage! Looking for a unique & fresh look, then Visage is the place for you. You undoubtedly will spy your new pair of eyewear here. I had a rave review experience. From the time I walked in to picking up my eyewear, all aspects were easy going in a top notch manner. I was greeted when I walked in. With the shop full of customers, I was periodically as... read more
Business response:
Thank you so much for your review simple 01! It's true, Visage has made some changes in our customer service and business model. We're glad you noticed! We are still the family owned business we started out as some 10 years ago. But we became aware that some serious changes were needed and stat! We were terribly disappointed in the poor ratings and customer feedback we had received. So, we went back to the drawing board! We are happy to say that with the owners, Jason and Tenny's now back at the helm, and our wonderful docto... read more
Don't Go to Visage Eyewear – This place is awful. Here my hellish tale. I saw Dr. Clouse, and got a prescription. For 6 months I struggled with the glasses distributed. I finally called, and they admitted that the perscription for the right and left lenses had been swapped, because the receptionist, Brandy, wrote the wrong symbol down on the order to the lens-maker. For six months I have been suffering. When I called to tell them -- after admitting their error -- they made no offer of responsibility. Wouldn't handle the ship... read more
Business response:
As of 2009, Visage is under new management and is dedicated to providing unparalleled customer service. We also have an excellent new doctor, Dr.Mila Ioussifova.
worst scammers ever. – These loser's worked for reynolds optical and after scamming them out of a number of patients and being fired for false treatments and STEALING patient files somehow got a grant too start up companys like this piece of poo and steal patient files from keiser to reel them into their false practices. expect nothing else than getting ripped off by cowards. that absolutely dont know what there doing they will tell you that you have problems and then leave you guessing. and when you complain they actually c... read more
I look so hip now! – Upon losing my glasses on a kayaking trip, I called my usual optomitrist for an appointment. There were no immediate appointments available. I found Visage Eyewear and Dr Steven Clouse via the VSP (my insurance co.) website. Not only could they fit me in right away (I called on a Sunday and they gave me a Tuesday appt.), but I received excellent service! Dr. Clouse was knowledgable (my mother has glaucoma and I have fears of getting it too -- fears that he put to rest) and he did a wonderful job or exami... read more
Frequently asked questions about Visage Eyewear
How is Visage Eyewear rated?
Visage Eyewear has a 4.8 star rating with 50 reviews.
When is Visage Eyewear open?
Visage Eyewear is open now. It will close at 6:00 p.m.
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