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Virginia Hotel
- Hotels
- Norfolk, VA
About this business
Location details
777 Waterside Dr, Norfolk, VA, 23510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were told when we reserved the room that there would be an incidental charge of $24 a night. instead they charged $250. My family and i get together every year to Christmas shop. They wiped out my bank account so I couldn't do that. My daughter ran to the bathroom when we got there and there was urine on the toilet seat. The trash can looked like someone had puked I'm it and there was mildew in the toilet and shower. Worst experience ever!
Business response:
Hello Bonny, Thank you for your review, as we are sorry for the experience you had. We appreciate you bringing these issues to our attention. We do require a $250 deposit on the weekends. This is something we require of all transient guests. The $20 incidental fee is the standard amount that is held throughout the week. Once the fee is held, it is imperative that you alert your bank to release it, as we do not have control over the amount held and how it is released. This was noted at check-in upon signing the $250 deposit w... read more
RecommendedThe staff @ the front desk was very friendly. The hotel was clean and the kids enjoyed the pool.
RecommendedI took my husband for his birthday and it was absolutely wonderful. Beautiful hotel, lovely room, fantastic staff- we couldn’t be happier!!
RecommendedGorgeous and a beautiful place to stay!
Business response:
Thank you for staying with us, Bridgette! We cannot wait to welcome you back to make new memories.
RecommendedVery nice place comportat
Business response:
Thank you for your recommendation!
RecommendedGorgeous and a beautiful place to stay!
Business response:
Thank you for staying with us, Bridgette! We cannot wait to welcome you back to make new memories.
we have been staying in Phoenix because my husband has been going through cancer treatment we have been staying at a residence Marriott hotel we will be checking out tomorrow we have been here since 8/12/20 yesterday we were told there is a charge for close to $200 to the room for internet on November 13 i called the front desk to upgrade the internet for 1 day when I called them they said that we have been here for so long they would go ahead and remove the charge we where m… See more
RecommendedExcellent place to unwind. Enjoy the amenities!
I booked a hotel for a exhibit that was canceled. I called to ask if I can get a refund on a nonrefundable room, because the exhibit was canceled. (If they were not going to refund I would have stayed there.) I was told “ not a problem we will take care of it”. I also got an email stating that it was nonrefundable if canceled less than 1 day. I called back 1 1/2 week later and they lost my information and a case would have to be opened...The next day I was told “ it was non refundable” I continue to explain that the exhibit ... read more
Frequently asked questions about Virginia Hotel
How is Virginia Hotel rated?
Virginia Hotel has a 4.2 star rating with 4,383 reviews.
When is Virginia Hotel open?
Virginia Hotel is open now. It will close at 6:00 p.m.
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