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V.I.P. Mortgage Inc.

4.9

About this business

Location details

9221 East Via de Ventura, #100, Scottsdale, AZ, 85258, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9783 reviews
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Karlease B's profile image
Karlease B 
4 years ago

I am sitting in my new home after closing yesterday on time and just smiling. I am very grateful to Richard M****** of VIP Mortgage for his professionalism, knowledge and personality which helped me through what could have been a stressful time. I was told exactly what was needed and guided every step of the way. I could not be more satisfied. 

Business response:

Thank you so much for the kind review! We love helping people and their families achieve their dreams of homeownership. Thank you for putting your trust into VIP Mortgage and enjoy your new home! 

Joan V's profile image
Joan V 
4 years ago

Marcia V**** worked hard to make sure that we could pay our own taxes and insurance instead of having an escrow. That was very important to us. Any questions we had, she patiently and effectively answered. Working with her made getting a mortgage in one state while living in another state so seamless and quick. Overall, it was a wonderful experience in a very stressful time. 

Business response:

Thank you so much for the kind review! We love helping people and their families achieve their dreams of homeownership. Thank you for putting your trust into VIP Mortgage and enjoy your new home! 

Joellen's profile image
Joellen 
4 years ago

I was well pleased with all who were involved in my refi. It was done efficiently with nice agents. 

Business response:

Thank you so much for the kind review and for putting your trust into VIP Mortgage! 

Gerard's profile image
Gerard 
6 years ago

Negative 10 would be the fairest rating. Avoid this Company at all costs. VIP=Very Incompetent People. Missed Closing, almost missed it again 3 days later, completely chaotic, negligent and apathetic with virtually no apology and no regard at all for the the human component. Solely transaction-based. When Jay B****** states it will be an experience you will tell everyone about, he isn't kidding. Sadly, for all the wrong reasons. 

Tim's profile image
6 years ago

(This event involves the Tempe Location) .DO NOT PROVIDE THESE PEOPLE WITH YOUR CREDIT CARD INFORMATION ! Early on in the process they request to have your credit card number for an appraisal … DON'T DO IT. I specifically instructed them to contact me prior to using my CC to pay for an appraisal ($450). They ran my card without notifying me. The payment was blocked by an app I have through my Credit Union. I told Mike J. I would bring him a check for the appraisal. He stated that would be fine. I closed on my new home the fi... read more

Business response:

V.I.P. Mortgage was in the process of changing how it collected for appraisals and we regret the error that happened with your loan. As you stated, we did refund the overage that was charged to your credit card. Please let us know if you have any other questions. 

John B.'s profile image
John B. 
7 years ago

I am a disabled veteran, a kidney transplant recipient of 35 years, and a cancer survivor. I had the displeasure of being strung along, lied to and my plans ruined by VIP mortgage. I was in process of buying a home in Anthem, AZ with Richmond American Homes (another treacherous company) as the builder. I was forwarded to Austin B. of the Scottsdale office and in the beginning he was helpful. I was diagnosed with cancer in December of 2017 and plans were slowed down in terms of fixing up some issues with my credit. It is now ... read more

Business response:

V.I.P. Mortgage, Inc. cares deeply for all of our customers and works every day to try and help people attain their dream of home ownership. In this particular case, the borrower was not able to clear up credit issues that were outlined to him, so we were not able to get this loan approved. In regards to the builder, Richmond American Homes, they kept checking with the loan officer to see if the loan was going to be approved as the borrower was making adjustments to the finishes, etc. Richmond American wanted to make sure th... read more

Chad H.'s profile image
Chad H. 
8 years ago

Amazing company! Worked for VIP in scottsdale for about 2 years. Great employees, great leadership, great atmosphere! 

Frequently asked questions about V.I.P. Mortgage Inc.

How is V.I.P. Mortgage Inc. rated?

V.I.P. Mortgage Inc. has a 4.9 star rating with 783 reviews. 

When is V.I.P. Mortgage Inc. open?

V.I.P. Mortgage Inc. is closed now. It will open at 8:00 a.m. 

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