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Village Pets & Supply

4.5

About this business

We specialize in pet care and nutrition as well as finding homes for all our happy animals: fish, birds, reptiles, hamsters, bunnies and guinea pigs. 

Location details

4213 Montgomery Dr, Santa Rosa, CA, 95405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5302 reviews
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MaryElizabeth W.'s profile image
MaryElizabeth W. 
14 years ago

Village Pets & Supply is not recommended by me Ugly place nasty owner. Goodbye stinko. I love my dog Romey and I only want the good food for him and all of the little critters. Pet owners are very picky these days. 

Barbara T.'s profile image
Barbara T. 
14 years ago

Poor Customer service. Do not stand behind the products they sell. My `14 yr old recently got a rescue dog and was so excited she spent all her money (140.00 ) on accessories and supplies at this store. She worked hard for that money . The collar she bought fell apart in a month. I took it back and they refused to even consider replacing it or give a refund. The reason is the company would not take it back if it was defective and they would not get any money for it. I asked about the money my daughter put out for defective m... read more

Jessica B.'s profile image
Jessica B. 
14 years ago

Very good pet store I only buy crickets for my lizard at this store. The employees are very nice and know whoa I need when I walk in. I would recommend this store to anyone who wants to support local business instead of the chain that just opened down the street. Think globally, act locally! 

E H.'s profile image
14 years ago

Pet store. When I was younger, I purchased many dwarf hamsters from this particular store. A friend of mine recommended me to this store since he purchased many supplies and more for the dwarf hamsters he bred. I never had a hard time finding a younger hamster here. It was fairly expensive, but I felt it was worth it. 

Isabella C.'s profile image
Isabella C. 
14 years ago

Village Pets is EXCEPTIONAL in my book I have been a customer of Village Pets for about three years now, often bringing in my children to hold the bunnies and the kittens as I shop for my supplies. The employees are always so helpful and cheerful as they answer any questions I might have, helping me locate my needs, and "babysitting" my children. I've never been misled or let-down by any of their products or service and the location is superb. I highly disagree with the above reviews, I can not believe that they are, in any ... read more

Roland B.'s profile image
14 years ago

Never again I will not spend another dime in this place there are plenty of good competitors in the area. I do not like this place but if you do by all means go there 

ca g.'s profile image
14 years ago

A little of this and that As with everything, there are positives and negatives to Village Pets. I go to a number of pet stores depending upon where I am what kind of time I have and what I need. Village pets is one of the closer pet shops to my home. I have made purchases there at times because of that. Generally, I find that the prices can be a little higher than at the BIG pet stores, I don't mind because it's a local business and it is convenient. The staff have ALWAYS been great. They ask if I need help if I seem to be ... read more

Alejandra G.'s profile image
Alejandra G. 
14 years ago

Great Store!!!!!!!!!!!!!!! I have been to this store many times and the employees are very nice and helpful. I bring my kids in and they love to play with the kittens and all the other animals. I would recommend this store to everyone. 

Kelsey D.'s profile image
15 years ago

Expensive and below average I cannot recommend this store. We saw it as we were driving by and needed guinea pig food, so we stopped. We purchased a few pounds of guinea pig food. Upon leaving the store, we noticed many bugs in the food. We took it back in but they didn't want to give us a refund. they said it was the time of year and all stores would have the bugs in their food. they told us to freeze it to kill the bugs before giving it to our guinea pig. We ended up throwing it away and buying it from a different store wh... read more

Frequently asked questions about Village Pets & Supply

How is Village Pets & Supply rated?

Village Pets & Supply has a 4.5 star rating with 302 reviews. 

When is Village Pets & Supply open?

Village Pets & Supply is open now. It will close at 6:00 p.m.  

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