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Village Pets & Supply

4.5

About this business

We specialize in pet care and nutrition as well as finding homes for all our happy animals: fish, birds, reptiles, hamsters, bunnies and guinea pigs. 

Location details

4213 Montgomery Dr, Santa Rosa, CA, 95405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5302 reviews
Select a rating
Isabella's profile image
2 years ago

Village Pets is EXCEPTIONAL in my book I have been a customer of Village Pets for about three years now, often bringing in my children to hold the bunnies and the kittens as I shop for my supplies. The employees are always so helpful and cheerful as they answer any questions I might have, helping me locate my needs, and "babysitting" my children. I've never been misled or let-down by any of their products or service and the location is superb. I highly disagree with the above reviews, I can not believe that they are, in any ... read more

danielle's profile image
2 years ago

What's wrong with the Owner? Why would having contact with the owner of this pet store have the deciding fate of whether the pet store is of quality business practices or not? How about you try to contact the owner of Petco? Good luck morons. As for my personal opinion on the store, I enjoy it. I've seen the employees work to keep it clean, and I have always been doted on. They always have the Nutro dog food I need, and IT IS competitive with Petco prices (it's lower!). I will continue to shop at this pet store as I have no ... read more

Barbara's profile image
2 years ago

Poor Customer service. Do not stand behind the products they sell. My `14 yr old recently got a rescue dog and was so excited she spent all her money (140.00 ) on accessories and supplies at this store. She worked hard for that money . The collar she bought fell apart in a month. I took it back and they refused to even consider replacing it or give a refund. The reason is the company would not take it back if it was defective and they would not get any money for it. I asked about the money my daughter put out for defective m... read more

milt's profile image
2 years ago

Unsatisfactory Reply to woman whose daughter was unable to return faulty collar. Owner contact: Mona Dada, on facebook look up village pets http://www.facebook.com/profile.php?id=1718430115&ref=sgm 

Roland's profile image
2 years ago

Never again I will not spend another dime in this place there are plenty of good competitors in the area. I do not like this place but if you do by all means go there 

Kerstin K.'s profile image
Kerstin K. 
14 years ago

Selling Unaltered kittens I don't like the fact that they sell kittens without them being spay/neutered nor do they provide any information on where to get it done. They are working against all the animal welfare groups that work so hard to promote the importance of spay/neuter to reduce the problem of unwanted pets and over-population. Village Pets is making a profit while perpetuating the problem. Shame on them. 

Ray R.'s profile image
14 years ago

Made my kids upset Even young kids are well informed these days (if you're a good parent and getting them a good education). The days of keeping live animals (lots of them) in small, cramped spaces and being sold as products to kids who will quickly lose interest should be over by now. Go to the SPCA and adopt healthy pets who need homes. Do the right thing for the world and for your kids. They have some decent dog food choices, but I had to take sad kids home because they were convinced the animals were sad and scared. 

danielle z.'s profile image
danielle z. 
14 years ago

What's wrong with the Owner? Why would having contact with the owner of this pet store have the deciding fate of whether the pet store is of quality business practices or not? How about you try to contact the owner of Petco? Good luck morons. As for my personal opinion on the store, I enjoy it. I've seen the employees work to keep it clean, and I have always been doted on. They always have the Nutro dog food I need, and IT IS competitive with Petco prices (it's lower!). I will continue to shop at this pet store as I have no ... read more

milt b.'s profile image
14 years ago

Unsatisfactory Reply to woman whose daughter was unable to return faulty collar. Owner contact: Mona Dada, on facebook look up village pets http://www.facebook.com/profile.php?id=1718430115&ref=sgm 

Frequently asked questions about Village Pets & Supply

How is Village Pets & Supply rated?

Village Pets & Supply has a 4.5 star rating with 302 reviews. 

When is Village Pets & Supply open?

Village Pets & Supply is open now. It will close at 6:00 p.m.  

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