J W. on Insider Pages
13 years ago
04/30/2009, 11:07 AM
Great shop and convenient location for students at UW
I??ve been going to Village Auto since I started grad school at the UW about five years ago, and Tom (the manager) has helped keep my Honda Passport running smoothly though the years. They just finished an engine reseal for my car (valve cover, head gasket, main seal, etc.) and I thought I'd post since the car purrs like a kitten now, even at 130k miles. Early on I tried a few shops, from the dealership who couldn??t hook up my 4WD vacuum hoses correctly to the absolute cheapest shops that couldn??t do the fixes and didn't stand by their work. When I went in for the major engine work I had to return a few times to sort out some remaining mechanical problems, which is understandable with such a big job, but Village Auto stood by their work and warranty with all the follow-up services being free of charge. Since his goal is to keep you off the side of the road, Tom tends to recommend parts that will last instead of the cheapest generics out there, meaning you might find a slightly higher bill but you won't be in for the same thing twice. I off-road with my car and I haven??t once broken down on the back roads. He'll also take the time to explain the problem to you, even going out to the car to point out the problem spot and explain the fix, which I??ve always found impressive in comparison to other auto shops in the past. As a student the location has been great as I can walk to the shop from campus to pick up the car, or walk to campus when I drop off my car. And the discount with the Upass is also a plus. In short, if you??re looking to maintain your car, this is a good and friendly shop.