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Victory Chevrolet, LLC
- Car Dealers
- Charlotte, NC
About this business
Location details
717 Rhyne Rd, Charlotte, NC, 28214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Lady scheduling appointments was nice as could be. Salesman was a fast talker, even for a car salesman. The financial services guy was by far the worst. He was rude and condescending, especially after I had voiced my concern of the condition of the car. The car had obviously been hit in the rear end and repaired by a half drunk brother in law. But they were unwilling to budge on the price or even repair the rear end so I promptly left and will not recommend Victory Chevrolet to anyone.
Business response:
Thank you for taking time to leave a review, they help us improve as a company. We will look into the matter.
They sent me the requested car fax.
Business response:
Hi Steve, thank you for the kind review. Let us know if there is anything else we can do.
Called back quickly! Even though car was sold....
Business response:
Thanks for the review Stacey. As a high volume dealership, we find this to not be uncommon. If we have anything else that you might be interested in please let us know and we will do our best to get you taken care of.
I was told car was unavailable after being first told it was and being serviced.
Business response:
Hi Chris, sometimes we have vehicles that go through our service department and are deemed not retail vehicles. This is usually do to a major mechanical issue. Our customer's safety is of the utmost concern for us. We apologize for the inconvenience this may have caused. Hope you have a good rest of the week.
Prompt, Attentive , Professional.
Business response:
Thanks for the review Peggy. Much appreciated.
I sent the dealership a message inquiring about the status of the car. Someone emailed me and said she would contact me once she got back to the office or I could contact her directly if I wanted. She never called me. I called the office and was told she was gone for the day but the car had been sold.
Victory Chevorlet needs to have their inventory checked and ready to go before they are sold.
Business response:
Hi Scott, thanks for taking time to leave a review. We are a volume store and our inventory can have a high turnover rate. This leads to vehicles taking a little longer to be ready. We are currently working on ways to improve this process and we appreciate your honesty.
It was a great experience. They made sure I left with the car I wanted
Business response:
Thank you for your business and it's always good to hear from our happy customers. Let us know if there is anything else we can do.
Emailed back next day
Business response:
Thanks for the review Tara!
Frequently asked questions about Victory Chevrolet, LLC
How is Victory Chevrolet, LLC rated?
Victory Chevrolet, LLC has a 4.5 star rating with 6,952 reviews.
When is Victory Chevrolet, LLC open?
Victory Chevrolet, LLC is open now. It will close at 8:00 p.m.
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