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Victory Chevrolet, LLC
- Car Dealers
- Charlotte, NC
About this business
At Victory Chevy Charlotte we pride ourselves in offering the very best that Chevrolet has to offer for customers all over the Charlotte metropolitan area. Come to our lot on Rhyne Road to see all the newest Chevy inventory, pre-owned gems, and service that is second to none.
Location details
717 Rhyne Rd, Charlotte, NC, 28214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Had to call several times to get the mileage. And was waiting for price. It appears someone within the dealership grabbed the car. They should not have listed it until they knew they were going to sell the car. Very disappointed
Business response:
We apologize for the confusion. It seems that the vehicle in question was marked for wholesale. This happens when service inspects the vehicle and it does not pass our 27 point inspection. Please let us know if there are any other vehicles you are interested in and we would be more than happy to help. Thank you for the opportunity to earn your business.
Car I drove miles to view was not on the lot so I followed a salesperson to an older lot to find it wasn't there either. I called ahead to tell them I was on my way to view the car but a friend of the owner had it.
Business response:
Hi Drij, we apologize for the miscommunication. Thank you for taking the time to leave a review. We appreciate the opportunity to earn your business.
Car smelled strongly of cigerattes
Business response:
Hi Sonya, some of our vehicles have been smoked in previously and as much as we try to get the smell out it is not a fool proof process. We would be happy to help you find a vehicle that is more to your liking. Thank you for taking the time to leave a review.
Advertised price at $22,000 after speaking with rep and driving 40 miles to dealership the actual price was $32,000. Was treated very rudely.
Business response:
Thank you for taking time to leave a review Steven. It is never our intention to mislead our customers and we apologize for our pricing miscue. We take full responsibility and we hope you find a great vehicle. If there's anything we can do to make up for our mistake please let us know.
Me and my wife enjoyed our experience at this dealership ,Victory.Everyone seemed so friendly and helpful from the help we got from Fred Dee in the beginning on the phone and meeting us in the parking lot, then our salesman Joey was super even gave us a ride to the bank his boss was great too giving a super trade in allowance and a great price on the Toyota Tacoma and finally Jamie the finance guru all the paper work was complete and ready to sign in minutes .then the service department had our new truck checked and serviced... read more
They would not budge on price, arrogantly stating they were the cheapest. They might have had the most choices, but we did find it cheaper (by more than $1500). Not a great first impression of the cars as all the ones we looked at were not detailed inside (stains on the visors, grass on the floor, crumbs everywhere, smelled of smoke). They park them in the grass so the tires were covered in mud. A bit of a grimy experience that made me want hand sanitizer as soon as we drove away. The staff were friendly enough, though no re... read more
Business response:
Hi Katy, thank you for taking time to leave a review. We will use it to get better. If there is anything we can do moving forward please let us know.
Dealer tried to help any way possible I just choose another brand, staff was great at contacting and following through
Business response:
Thanks for giving us a chance to earn your business Brian. We hope you enjoy your new vehicle. If there's anything we can do moving forward please let us know.
They did get back with me. They made it clear their price was the best they would do. I thought they might offer something just to get me in the door. They did do a follow-up and notified me when the car was sold.
Business response:
Thank you for the review Wayne. We try and price our vehicles as aggressive as possible to reduce the back and forth for customers. We appreciate you reaching out and please let us know if there is anything else we can do for you.
Not bad but wouldn't negotiate over the phone. Which I somewhat understand.
Business response:
Hi Jeremy, thank you for taking time to leave a review. We appreciate your understanding and let us know if there's anything we can do for you.
Frequently asked questions about Victory Chevrolet, LLC
How is Victory Chevrolet, LLC rated?
Victory Chevrolet, LLC has a 4.5 star rating with 6,390 reviews.
When is Victory Chevrolet, LLC open?
Victory Chevrolet, LLC is open now. It will close at 8:00 p.m.
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