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Victoria Health Unit
- Healthcare
- Victoria, BC
About this business
Location details
1947 Cook St, Victoria, BC, V8T 1J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The receptionist is very rude and unwilling to help. Tried to abruptly end the phone call even though my concern was not addressed. Some of the public nurses here have no experience with children, are too young themselves to administer vaccines to babies/toddlers, are unempathetic, disinterested in providing care, and some don't even know how to interact with babies/toddlers and make them feel safe. Please bring in nurses who actually care and are compassionate; get rid of the ones that are here for just a pay cheque.
I initially had a really wonderful experience at this clinic—the doctor I saw was very friendly and helpful. However, I have tried to contact them on the phone and their receptionist is one of the worst I have ever experienced. Completely bored and uninterested in providing any means of answering a question clearly, and clearly did not want to be communicating with the public. When I followed up with a potential solution (to my own question?) she audibly yawned before saying that that would work and hanging up.
Tried calling Health Unit at Cook for child immunization. The central booking just kept looping the choices with any outcome meaning someone on the other end taking an appointment! So much for helping!
Frequently asked questions about Victoria Health Unit
How is Victoria Health Unit rated?
Victoria Health Unit has a 4.3 star rating with 86 reviews.
When is Victoria Health Unit open?
Victoria Health Unit is closed now. It will open on Monday at 8:30 a.m.
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