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Via Roma Auto Sales

4.2

About this business

Used car dealership 

Location details

2810 Cleveland Ave, 2810 Cleveland Avenue, Columbus, OH, 43224, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.2277 reviews
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GuruRXMY2's profile image
GuruRXMY2 
4 years ago

Excellent reception 

Thomas's profile image
4 years ago

Good response 

Chad's profile image
5 years ago

Nice guys to work with 

Doug's profile image
5 years ago

The 2006 vech. Highlander hybrid is on CG for NOW 124 days when I found it 8:00 pm 10/17/19. We set up a meeting for the next morning. Next morn, No answer when I called ( 9:00 am 10 am, 11 am) . Then the Dealer ( Jay ) said it was JUST sold. Funny how that is. So he sends me a pic of another vech. go to see this Vexch. And wouldn't you Know . You guessed it. NOT AVAIL. I will be selling my stock on monday His reviews are inline with my experience. :( 

Business response:

Customer called and wanted to meet in a high school parking lot (davidson high school) after office hours. we informed the customer that we have an office where he can come test drive and he can take the car for inspection if needed to his mechanic. Customer called and insisted that he wanted to meet in public parking lot, after hours. We did not feel comfortable and another customer come to the office and purchased the vehicle. We called the customer back and we informed him we sold the vehicle and could not meet him in par... read more

Honda4x4's profile image
Honda4x4 
6 years ago

Was a good dealing with car dealer. Ended up buying car . Was very helpful working with my credit union and I to purchase the car . Car was washed and clean ready to show. Would buy from again. 

Vanessa's profile image
Vanessa 
6 years ago

Bad/rude customer service. When asked for a test drive, he needed to know how I planned on paying for the vehicle which has nothing to do getting a test drive, therefore I took my business elsewhere a purchased my new vehicle. 

Business response:

Sorry about the confusion, that day our financing system was down, we just asked about payment method so we could advise the customer that if she chose to go that direction it might day an extra day, it was not meant to be taken personally 

JEkvall's profile image
JEkvall 
6 years ago

Good communications, just couldn't reach a deal. 

Nakeea's profile image
6 years ago

Very disappointed, drove all the way from Missouri, negotiated a price with Jay and when I got there it was a whole different ballgame. He first assumed that since I was a woman I didn't know anything about cars, so he pressed to lie and lie some more, finally I snapped on him told him I recorded the agree on my phone and than he decided to tell me if I don't let him hear the recording he won't sell me the car, that's when things hit fan I went off and told him I know way more about cars than he would ever know and he didn't... read more

Diane's profile image
6 years ago

My husband and i went to Columbus from Pittsburgh to purchase my car and we had a wonderful experience. Jay & Jay were awesome!! When we drove my new Murano, it had a small problem in the front end, but it was something that they were able to fix and i am very happy. They are professionals and good business men. Please take your business to them, they will take care of you. 

Frequently asked questions about Via Roma Auto Sales

How is Via Roma Auto Sales rated?

Via Roma Auto Sales has a 4.2 star rating with 277 reviews. 

When is Via Roma Auto Sales open?

Via Roma Auto Sales is closed now. It will open tomorrow at 10:00 a.m. 

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