This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon Business Services
- Business Consulting
- Knoxville, TN
About this business
Location details
2430 Callahan Dr, Knoxville, TN 37912, Knoxville, TN, 37912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
(July 13th) - Unfortunately no help...customer service all in India even for direct verizon employees. after 19.8 years going to switch to AT&T and sad part Verizon does NOT care and this from a India supervisor directly. if they respond and say they care about customer service it's not true online in Chat, on the phone or at the direct Verizon employee locations. Until they get the full effect of a million customers leaving they have no intention of improving true customer service. Response to Owner (July 16) : Not sure if ... read more
Unfortunately no help...customer service all in India even for direct verizon employees. after 19.8 years going to switch to AT&T and sad part Verizon does NOT care and this from a India supervisor directly. if they respond and say they care about customer service it's not true online in Chat, on the phone or at the direct Verizon employee locations. Until they get the full effect of a million customers leaving they have no intention of improving true customer service.
To purchase a phone you pay a $35 activation fee. To have them “set up” your phone from your old phone to another they charge $30 in store. Y’all crack me up with your bum fee.
There was no fault to anyone there, but I was trying to get an upgraded phone and kept throwing a error on my account they sale associate told me to come back in 1 hour..I did same thing. Came back next day same thing called customer service, and jumped through all hoops. Finally was able to do it through my app.
Frequently asked questions about Verizon Business Services
How is Verizon Business Services rated?
Verizon Business Services has a 2.2 star rating with 6 reviews.
When is Verizon Business Services open?
Verizon Business Services is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com