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Verizon

3.7

About this business

Location details

1959 Mallory Ln, Franklin, TN 37067, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7494 reviews
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Weatherly Glass's profile image
Weatherly Glass 
2 weeks ago

Huge thank you to everyone at this store and Reggie for helping me get my new phone back online! Went to multiple Verizon stores in the area and this one was definitely most helpful. 

Sandra Brown's profile image
Sandra Brown 
2 weeks ago

Our experience here was very good, the rep we spoke to, Glenn, took very great care to explain the plan options, ensure we were very well set up with phones and service. Around us were customers voicing appreciation for the great custpmer service. Agree! In addition, Kyle the manager also took very good care of us. 

Bobby Lawson II's profile image
Bobby Lawson II 
a month ago

Completely useless. Nobody wants to help anyone. Everyone wants you to do it on the app. Well, what's the point of having a physical store if everyone wants to do it on the app which is what the gentleman to help me. Did he got on his iPad and did it on his app.... 

Max James's profile image
Max James 
a month ago

Outstanding Service from Kenny Lenard! I stopped into the Verizon store to replace my phone, and Kenny Lenard was an absolute professional from start to finish. He helped me get set up with a brand-new iPhone Pro that had just come back in stock and made the entire upgrade process quick and painless. On top of that, Kenny assisted me with switching over to Verizon Home Internet. Not only was the setup smooth, but I’m now paying half of what I was being charged with my old AT&T service—which was honestly terrible by comparis... read more

Nic Sarnataro's profile image
Nic Sarnataro 
a month ago

kile, mia and dalton are the bomb.... keep up the good work 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 494 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m.  

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