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Verizon

3.7

About this business

Location details

1959 Mallory Ln, Franklin, TN 37067, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7509 reviews
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Hector Carrasco's profile image
Hector Carrasco 
2 weeks ago

JOEY!!!! The goat helped my wife and I. Walked in thinking, ya know what maybe I’ll walk out of here with a new iPhone and what do you know, I did. Joey was personable, goated, and answered all my questions almost instantly. He was a legend among his fellow works. Only thing I would’ve preferred differently, was hot n ready Chinese food, almost buffet style. But I’ve yet to see that anywhere so I still have Grace. 

Vicki Culberson's profile image
Vicki Culberson 
a month ago

Jason, we would like to say thank you and to say Verizon you have a GREAT customer service representative in Jason. My wife had just said when we were coming down, she hoped and prayed we get someone that knows how to correct our issues, we were having with my phone and her watch.Boy, did we get a GREAT ONE! Jason took all the time we needed. He was there every step of the way.He took care of every detail. He was super knowledgeable about what he was doing. It took a long time to straighten everything out. I had left my phon... read more

David Huddleston's profile image
David Huddleston 
a month ago

I've been a Verizon customer for over 20 years. The cell service is good except at my house. We've had a Network Extender since 2018 but it quit working and we started dropping calls. I called Customer Service and was told I could get a new Network Extender at the store near me at 1959 Mallory Ln, Franklin TN. I went to the store and Dalton told me they didn't have one. I told him what Customer Service said and he went to the back and brought one out and was going to have Chris check me out. Chris said my account was "Restri... read more

Jenna's profile image
Jenna 
a month ago
Jenna (TheFemaleSmokey)'s profile image
Jenna (TheFemaleSmokey) 
a month ago

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 509 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m. 

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