Verizon

Juan Salazar 

on Google

a month ago

Very poor customer service With aptitude 

zeeshan siddiqui 

on Google

2 months ago

My order was cancelled because they didn’t have the phone in stock. I was never notified this was the reason. I placed the order over the phone and was told it was in stock. The status was still showing pending and I didn’t understand the issue. I finally approached a random guy to ask for help while on the phone with customer service. He said he canceled my order. I asked him to talk to customer service. Diego the store manger said “we don’t do that, we don’t talk to customer service we are here to sell phones” 

Melad Sarwat 

on Google

2 months ago

I wish that I read the reviews before I come here. I translated from T mobile to Verizon to get a new phones but this is my big mistake. They are lies. Don’t believe what they promised you. Stay away 

Kyle Bryant 

on Google

4 months ago

This is a very sad company.You can't even have service in your own home in the city. Service cuts in and out every day. I can't even stay on the phone with my own wife. That's on the same plan as me. I pay for 5g. Or give me my money back. It's only when you guys want to give me service  

Patrick Javillo 

on Google

4 months ago

Very poor customer service. Came in to discuss a billing issue. Not helpful at all. Manager Andrea said they couldn't help in the store, and that we'd need to call 611, even though a previous call to 611 had advised us to visit a store. It would have been at least helpful for her to facilitate a call to 611 to help us explain the situation but might have been too busy, even though there were 5 available team members and only 1 other customer in the store at the time. Very disappointing.